Apparel & Fashion, 11-50 employees
Less than a year
“Effective CRM though less known”
Pros
It is an affordable yet efficient CRM that allows us to check our prospects at any time. Also you can track leads and it is even great for budgeting.
Cons
Well it is not possible to add comments to clarify certain point and the support is not always as quick as it could be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
7
Information Technology and Services, 1-10 employees
More than a year
“Close to perfection”
Pros
It is a full package. The graphic dashboards, Brain designer, forecasting and budgeting tools and the bidirectional BCube connector make managing everything so much easier. I especially love the sales pipeline, field management and the company database as it really streamlines our processes.
Cons
The synchronized schedule with the business system is missing filters and reports. Plus, the forecasting and budgeting feature does not support multi level budgeting like budgeting for final customers through resellers. I even noticed there is also no summary report for commercial conditions with charts and business stats. The BCube connector tends to break after updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 51-100 employees
Less than a year
“User-friendly and functional”
Pros
The integration with our management system, the product's functionality and userfriendliness and most importantly the continuous development of the solution is something I like the most about it.
Cons
I believe the agenda management feature can and should be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
7
Medical Devices, 1-10 employees
Less than 6 months
“App needs improvements”
Pros
YDEA integration with the BCube business management system is smooth. Overall it really helps organise our operations.
Cons
In my opinion the app should be able to do everything that the desktop version can. For example creating ASSETS.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
Less than a year
“New product with great potential”
Pros
I love the ability to create different lead lists, generate opportunities from them and the smooth integration with Business Cube and Cribis software.
Cons
It would be great if scheduled events automatically rescheduled when the date changes instead of requiring a manual status update. For opportunities I would like to see alerts when they expire so we can close them promptly. Also I would add more customizable reasons for marking an opportunity as lost and an alert when it reopens for future follow up. Lastly when an opportunity is created, I feel like the lead should automatically become a client record with no option to modify or revert it back to a lead.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6