Acquire Reviews

“Easy team-client interaction

Pros

It's perfect for my team to work with and gives our clients several different ways to connect and communicate with us.

Cons

We didn't run into any issues or problems while using Acquire as yet.

“Real-time visitor tracking shines

Pros

I liked how easy it was to get started with it and i figured creating multiple logins is really useful. The biggest advantage for me is being able to see real-time visitors on the webpage and start a chat right away if i want to, this helps me make sure no potential customer gets missed. And this definitely helps us convert more leads.

Cons

The product is a little expensive and the platform fee is on the higher side as well.

“Effortless setup

Pros

Day to day use is very simple just like the setting up process. It's an intuitive tool and great for business

Cons

I honestly don't have any complaints. The support team is excellent and it delivers outstanding value for the price.

“Browser video chat done right

Pros

This tool has a nice smooth video chat, right there in the browser which makes things incredibly convenient. I like that it's very straightforward to use and the fact that there's no installation required makes it even better. It can possibly be the perfect fit for customer service because of its features like co-browsing. I recommend giving it a try.

Cons

As of yet, I haven't run into any drawbacks.

“Amazing video meetings and recording

Pros

Video conferencing has been the standout part of this software for me. The connection starts instantly while the call quality remains excellent and I can also record meetings without having to install any extra software.

Cons

I've been using this software for the past six months and honestly haven't run into any issues while using it. Since nothing is ever completely perfect, the only thing I'd really ask for is a mobile app.

“Improved sales and enhanced reach

Pros

Its been really effective for increasing sales and adding more ways to communicate with customers.

Cons

The dashboard does take a little time to learn at first.

“Competent software and support

Pros

Excellent software backed by outstanding customer service. Honestly it covers everything I'd want.

Cons

My overall experience has been good so far, nothing is bothering me.

“Video and voice features boost sales

Pros

It's great that i can reach customers through both video and voice. It helps us close more sales and handle any issues much faster.

Cons

No issues so far.

“Supports engagement and conversions

Pros

This tool is great for increasing customer engagement, you can see how visitors move through the website and it has even helped me drive more sales and conversions.

Cons

The only thing I've noticed is that the video quality depends on the internet connection so it can look very clear at times and a bit pixelated at others.

“Great multi-channel support

Pros

One of the biggest advantages is that it's a multi-channel platform that makes it really practical to manage everything in one place. The customer support has been smooth throughout and the team behind it has been amazing to work with.

Cons

No specific downsides to mention.