Aivo: Pricing, Free Demo & Features

Last Updated Jan 2, 2026

Overview

#sds#Aivo provides conversational artificial intelligence (AI) solutions to automate and enhance customer service and sales across all digital channels. While the platform offers powerful omnichannel support, some businesses may find its initial implementation to be a complex process. Aivo's AgentBot and Engage tools deliver 24/7 personalized customer experiences.

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Starting Price

Custom

Aivo Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics And Reporting
Automated Responses And Chatbots
Ticket Management
Customer Feedback Surveys
Escalation Management
Self-Service Portal

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What Is Aivo?

Aivo is an AI-powered conversational platform specializing in automating customer service and streamlining sales interactions for enterprise clients. It utilizes advanced conversational AI and Natural Language Understanding to provide personalized, real-time support across multiple channels, including web chat, mobile apps, social media, and messaging applications like WhatsApp. Aivo's primary goal is to improve the comprehensive customer experience (CX) and enable customer self-service.

Aivo Pricing

Aivo pricing is customized and based on user needs and requirements.

Request a personalized Aivo price quote for your business today!

Aivo Integrations

Aivo integrates with the following systems:

Genesys
Zendesk Chat
Zendesk Support
Zendesk Guide
WhatsApp

Request a free Aivo demo to learn more about its integration arrangements.

Who Is Aivo For?

Aivo is ideal for the following sectors:

Here are some sector names for whom Aivo is used:

Banking/financial services
Retail/e‑commerce
Telecommunications
Healthcare
Education

Is Aivo Right For You?

Aivo is an excellent choice if your primary goal is to significantly automate customer service across multiple channels while maintaining a high-quality, personalized interaction. Its NLU capabilities are strong, enabling the bot to handle complex, informal conversations that might confuse basic chatbots. The proven success in automating human handoff to platforms like Zendesk and Genesys, complete with conversation history, makes it a reliable solution for minimizing customer frustration and optimizing agent time.

Still not sure about Aivo? Contact our support team at (661) 384-7070 for further guidance.

Aivo Features

AgentBot (Core Conversational AI)

Aivo features a 24/7 AI chatbot that automates customer service, offering a simple, no-code solution for designing service experiences. Among the core Aivo features are its ability to understand informal language, natural conversations, and transcribing voice messages for high-accuracy replies.

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Engage (WhatsApp Campaign Creator)

This tool allows companies to create and send proactive, global, and automated messaging campaigns on the WhatsApp Business Platform. It supports sending security alerts, purchase status updates, product stock notifications, and access codes.

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Live (Omnichannel Live Chat)

This live chat platform allows human agents to resolve complex queries across all digital channels (WhatsApp, web, social) in real-time or asynchronously. It includes agent co-pilot features like conversation history and optional Video Agent support.

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Studio (Low-Code Integration Designer)

This low-code interface allows users to develop custom transactional integrations with external web services and APIs. It connects the conversational platform to third-party data sources (like CRM or billing systems) to provide instant, personalized solutions.

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Video Conversational AI

This solution elevates the digital experience by automating video queries using a hyper-realistic AI avatar. The avatar holds natural conversations to resolve queries instantly and can be customized to align with the company's brand.

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Pros And Cons of Aivo

A quick look at Aivo's strengths and weaknesses to
help you decide if it's the right fit

Pros

Proprietary NLU engine understands informal language and voice.
True Omnichannel support (web, social, voice, WhatsApp).
Seamless handoff to human agents with full context history.
No-code platform allows non-technical staff to manage content easily

Cons

Requires significant internal data to train the NLU engine optimally
Formatting issues may occur when pasting content from external sources

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Aivo offer an API?

Aivo software does not offer an API.

What other apps does Aivo integrate with?

Aivo integrates with Genesys, Zendesk Chat, Zendesk Support, Zendesk Guide, and WhatsApp.

What language does Aivo support?

Aivo is available in English, Portuguese and Spanish.

Does Aivo have a mobile app?

Aivo does not offer a mobile app.

What types of pricing plans does Aivo offer?

Aivo pricing is fully customized based on your business needs, and you can request a personalized Aivo cost quote at any time.

Who are the typical users of Aivo?

Aivo is ideal for banking and financial services, retail and e-commerce, telecommunications, healthcare, and education sectors.

What level of support does Aivo offer?

Aivo provides Premium Support from its Customer Success Team.