Anny Reviews

Pros

As a customer, the booking process is laid out clearly and it's easy to see everything that can be booked.

Cons

When entering all the details, you still have to pay close attention so you don't miss anything or forget to fill something in.

Pros

It covers everything you need and then quite a bit more. A very powerful platform with a huge range of features and possibilities.

Cons

It really does offer everything you could need and more but that also means you have to invest some time to fully understand the wide variety of options available.

Pros

Everything is laid out very clearly and most areas are pretty self-explanatory. If you do get stuck, there's a support team available that can help with any questions you have.

Cons

Up to now, I haven't noticed anything negative. At the beginning, it does take a bit of time to set up resources, payment methods and similar things but the effort is definitely worth it.

Pros

Booking with it feels easy and simple and the administrative setup is just as manageable. What really makes a difference though, is the support team, they respond quickly, are genuinely personal and provide very helpful assistance.

Cons

In our case, we don't have any paid rooms so the features tied to that can be a bit distracting at times. Still, that also means the system includes every option you might need.

Pros

Interface feels simple and using it is easy. Bookings can be managed quickly, changes are simple to handle and the clear structure saves a lot of time during the workday.

Cons

Some features are not immediately self-explanatory and take a short time to get used to. On top of that, a few workflows could still be made a bit leaner and faster in certain places.

Pros

The setup is designed with users in mind so the key requirements are well covered. The integration with third-party providers is also very good.

Cons

A few backend features are still missing which can make the setup process a bit tough at times.

Pros

This has turned out to be the perfect booking system for us because it covers our very extensive and highly specific requirements extremely well. Using the available API, we were also able to connect our configurator directly to it. The most important part though, is the team behind the product. From onboarding to ongoing support and day-to-day assistance, the help has been absolutely outstanding ,-). That's what really makes it feel complete for us!

Cons

The customization of documents such as booking confirmations and similar files could be a bit more individual and flexible. There's still some room for improvement in that area.

Pros

Really good value for the price, with customer support that responds quickly and is actually helpful. It also comes with a lot of integrations that work well with other systems.

Cons

Settings can feel a little overwhelming at first although that also means the system is very flexible and can be customized the way we want.

Pros

It stands out with a clear, simple interface that makes day-to-day use very easy. Managing customer master data is especially simple and the automated invoice creation brings real added value for our team. Another big plus is the customer service which has been excellent throughout, friendly, knowledgeable and quick to respond. That's exactly why it deserves top marks from us. The support team's helpful attitude, expertise and efficiency are especially appreciated.

Cons

A few of my customers ran into difficulties during the registration process. Because of that, it would make sense to refine or improve this part of the system.

Pros

Over the years, I've watched it evolve from a basic booking tool into a much more advanced and flexible platform. We've used it for venue reservations, yoga classes and even building a connected community around those services. Our own customers have enjoyed using it and just as importantly, their clients have been able to navigate it without any issues as well.

Cons

Because it offers so much flexibility and so many options, getting everything set up and becoming comfortable with it does take a bit of time. That said, the helpdesk has been very helpful, with fast and accurate responses whenever needed.

Pros

What I appreciate most is the wide range of features and the ability to manage even complex workflows in an agile way. That really helps me think bigger and plan beyond the basics.

Cons

At the same time, having so many options does add a certain level of complexity to the way everything is managed. It definitely took me a little time to get familiar with it and fully understand how to use it.

Pros

Ordering is easy and simple to manage, the layout is clear and support responds quickly when help is needed.

Cons

There are some technical issues although that happens with pretty much every system. A few features are still missing that would make the overview better, for example being able to see how often a specific person has visited us and export that information into a table.

Pros

Support team is exceptionally good and works hard to find effective solutions.

Cons

Tool for drawing buildings and furnishings could be more user-friendly and comfortable to use.

Pros

The booking overview works really well especially when it comes to keeping track of reservations made by our tenants. Our tenants also keep praising how simple the system is, how clearly their completed bookings are displayed and the overall look and feel of the platform.

Cons

One thing still missing is the option to export monthly invoices in Excel for each user. That would make invoicing much simpler for us. As an alternative, an interface to connect with our billing system would also be very helpful.

Pros

What mattered most to me was being able to offer services and appointment options in a way that customers can book conveniently, while still being very simple and flexible for me to manage, with the added benefit of syncing well with other calendar apps.

Cons

No real complaints here. The only challenge was my own decision to stick with the free version during the trial year which took a bit of creativity when setting up resources, services and extra options.

Pros

After a very long search for the right solution and plenty of disappointment along the way, we're genuinely happy to have finally found it. It's a truly well-rounded product, backed by an excellent team that can even accommodate special requests. Absolutely first-class with extra stars.

Cons

The product is being continuously improved. If something is missing, you can contact support directly.