Autochat: Pricing, Free Demo & Features

Name: Autochat
Rating: 4.5 (10 reviews)

Last Updated Sep 23, 2026

Overview

Autochat provides comprehensive conversational engagement, aiding in planning and sales tracking. While some users note that the reporting features need improvement, the platform’s extensive proactive messaging, deep Shopify integration, and overall strategic benefits make it a compelling choice for e-commerce handling.

Overall Rating

Based on 10 users reviews

4.5

All Reviews

Rating Distribution

Positive

90%

Neutral

10%

Negative

Starting Price

Custom

Autochat Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics and Reporting
Customer Profiles
Automated responses and Chatbots
Ticket Management
Customer Feedback Surveys
Escalation Management

View All Specifications

What Is Autochat?

Autochat is a conversational customer engagement solution tailored for e-commerce businesses. It empowers online stores to increase sales by proactively engaging customers throughout their purchase journey. The software utilizes intelligent bots to automate responses and manage shopper queries while providing live insights to identify high-potential sessions. By leveraging contextual data, Autochat allows businesses to target customers effectively, reducing cart abandonment and enhancing the support experience without requiring extensive coding skills.

Autochat Pricing

The Autochat pricing details are as follows:

Free Tier - $0/month (First 5000 sessions)
Paid Tier - $1/month (Every additional 500 sessions)
Volume Pricing - Custom Pricing

Get in touch with us to get a customized Autochat cost quote.

Disclaimer: The pricing is subject to change.

Autochat Integrations

The software supports integration with multiple systems and platforms, such as Shopify software. Book a free Autochat demo to learn more about its integration arrangements.

Who Is Autochat For?

Autochat is ideal for a wide range of industries and sectors, including:

E-commerce retail
Fashion and apparel
Electronics
Health and beauty

Is Autochat Right For You?

If you run an online store and struggle with cart abandonment, Autochat might be the best fit. Its standout capability lies in proactive messaging that targets shoppers based on behavior and history rather than waiting for them to ask questions. This niche focus on e-commerce allows for deep Shopify integration and Live Shopper Insights that generic tools often lack. Moreover, the software empowers teams to focus on high-value conversations while automating routine tasks.

Are you still not sure about Autochat and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Autochat Features

Customers Engagement

The platform utilizes proactive messaging triggers based on real-time user behavior and history. This ensures that shoppers are engaged at critical moments, preventing them from leaving the store and effectively increasing overall conversion rates.

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Shoppers Queries Management

Autochat deploys intelligent bots to automatically handle common customer inquiries and support requests. This feature ensures that users receive instant answers to their questions, significantly reducing wait times and freeing up human agents for complex issues.

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Customers Targeting

The platform leverages contextual data, including past order history and current session activity, to target shoppers precisely. This personalized approach allows for more relevant product recommendations and offers that resonate with individual customer needs and preferences.

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Task Automation

Autochat automates routine scenarios to engage shoppers 24/7, ensuring continuous support availability. By handling repetitive tasks and greetings automatically, the system allows your team to spend quality time on high-value interactions that drive revenue.

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Pros And Cons of Autochat

A quick look at Autochat's strengths and weaknesses to
help you decide if it's the right fit

Pros

Proactive messaging engages visitors
Easy installation and setup
Helps convert customers effectively

Cons

Reporting features need improvement
No email marketing available

Autochat Reviews

Insights from real users on Autochat’s features,
performance, and overall experience.

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

60%

Stars

30%

Stars

10%

Stars

Share your experience

Anonymous

Staffing and Recruiting, 101-500 employees

5.0

December 2024

“Cooperative support team”

Pros

Bringing our different communication channels into one place has been really helpful. When I first started using it about a year ago, I ran into a few issues but the customer support team was very responsive and helpful. Once you get familiar with how it works, it becomes very simple to use. I've been using it for a year now and it has been a very positive experience overall.

Cons

I'd still like to see more customization options for the dashboards.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Josh S.

Insurance, 11-50 employees

4.0

December 2024

“Effective for handling WhatsApp communication”

Pros

It's been very effective for handling our WhatsApp communication with clients.

Cons

Getting it set up in our business was fairly complicated and the cost was also on the high side.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Consulting, 11-50 employees

3.0

November 2024

“Responsive bots”

Pros

The chatbots are responsive and AI-powered which helps create a better experience for customers during interactions.

Cons

Customization is fairly limited especially when it comes to adjusting the bot's appearance and personality.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 10 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Autochat integrate with?

The software can be integrated with various systems and platforms, including Shopify.

What language does Autochat support?

The platform is primarily available in English.

Does Autochat offer an API?

No, Autochat software does not provide an API.

What level of support does Autochat offer?

The software offers live chat support.

What types of pricing plans does Autochat offer?

The platform offers a Free tier with the first 5,000 sessions included, a Paid tier at $1/month for every additional 500 sessions, and custom pricing for high-volume needs. You can also request a personalized Autochat price quote now.

Does Autochat have a mobile application?

No, it does not offer a mobile app.

Who are the typical users of Autochat?

Businesses across various industries, including fashion and apparel, health and beauty, electronics, and e-commerce retail, benefit from Autochat features.