AweSun Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars24%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Telecommunications, N/A employees
More than a year
“Convenient remote work access”
Pros
During the COVID pandemic, I relied on this to handle my work remotely and it was very simple to use.
Cons
I haven't run into any drawbacks in day-to-day use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, N/A employees
Free Trial
“Secure choice”
Pros
Simple to use, secure and reliable and definitely worth the money.
Cons
Free version is quite limited, it would be better if personal use stayed free and only commercial use was charged.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, N/A employees
Less than 6 months
“Promising remote desktop solution”
Pros
Our company recently started using this newer remote desktop tool and we're always on the lookout for the next best option. It definitely helps that, at least for now, most of the features we actually need are available for free.
Cons
The multi-monitor support is handled really well and the installation process is feasible too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
E-Learning, N/A employees
Less than 6 months
“Reliable remote support monitoring”
Pros
One thing I appreciate most about this software is the remote support and monitoring. The camera access is also very helpful and gives me extra security for my computer when I'm away.
Cons
I've already mentioned the things I enjoy most so there isn't much else to add. I really love this application for the quality of its service but I do think the Pro upgrade is a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Information Technology and Services, N/A employees
Less than 6 months
“Remote access from anywhere”
Pros
Being able to connect to my PC from my cellphone no matter where I am is something I really appreciate.
Cons
Honestly don't have any complaints, every feature works exactly as it should and the software has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, N/A employees
Free Trial
“Fast remote access”
Pros
Connecting it to my computer is really easy. I can access my PC at home from the office in just two clicks.
Cons
One thing that bothers me is that on my phone, I'm not able to use it in landscape mode.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, N/A employees
Free Trial
“Simple, user-friendly experience”
Pros
Very easy to use and simple overall. It doesn't feel complicated at all so just about anyone can pick it up and use it without trouble.
Cons
Can't really point to any downsides since it feels very user-friendly to me.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Entertainment, N/A employees
Less than 6 months
“Accurate touch control”
Pros
Right away, I appreciated how simple it is to use and the touch response feels very accurate.
Cons
Getting used to all the functionality takes a little effort especially when it comes to setting up and learning the custom keys.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Graphic Design, N/A employees
Less than 6 months
“Phone control made easier”
Pros
One feature really won me over in this software, I can control my computer directly from my phone and pretty much do anything I need. It has a lot of useful features overall but that one stands out the most to me. The software is excellent and I can see myself using it every day.
Cons
The only downside is that I can't actually control the phone itself, I'm only able to view the phone screen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Online Media, N/A employees
Less than 6 months
“Convenient access anywhere”
Pros
Using this software feels very easy and I can get to my stuff from my other devices anytime and from pretty much anywhere.
Cons
It fits exactly what I need and honestly, I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Consumer Services, N/A employees
Less than 6 months
“Easy family PC support”
Pros
It makes it simple for me to troubleshoot computer problems for my family members.
Cons
Using the controls on a computer is easy but it's not as convenient on the mobile platform.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Hospitality, N/A employees
Less than a year
“Accessible user experience”
Pros
Perfect tool for me and it's very accessible and simple to use.
Cons
This tool does freeze sometimes and there are times when it won't let me sync other apps remotely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, N/A employees
Free Trial
“excellent screen mirroring control”
Pros
Being able to mirror the screen and control the device remotely on a regular basis has been the best part for me. It works really well and feels like an awesome app overall. I absolutely love using it.
Cons
It's very easy to use, with no ads getting in the way and no noticeable latency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, N/A employees
Free Trial
“Easy remote access”
Pros
Unattended remote access has been really useful and being able to check the online status of the remote PC is a nice plus. The setup is very easy so even someone using it for the first time can get started without any trouble.
Cons
No issues to mention at the moment. I'm still in the process of exploring more of the features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Information Technology and Services, N/A employees
Free Trial
“Better than TeamViewer”
Pros
Right out of the gate, it covered all the core features I expected and also included extras like large direct file transfers. Linking computers to an account is simple to do. It feels like an excellent alternative to TeamViewer and in some ways possibly even better and less intrusive. I'm still getting familiar with everything it offers but it handled what I needed immediately.
Cons
Signing in can take a few seconds at times. On the highest quality setting, I've noticed some video artifacts around text even over a LAN connection. The product name also isn't very clear and sounds a little odd. It's not a major issue for how I use it but when I ask other people to download it for remote support, it usually leads to a few questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Financial Services, N/A employees
Less than a year
“Reliable remote access”
Pros
Using this product feels very easy and getting around the system is simple. It let me connect to my remote computer from the office without any hassle so I could finish some very important tasks. Everything has been working perfectly.
Cons
Only downside is having two separate applications for Android and desktop sign-ins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, N/A employees
Free Trial
“Simple device management”
Pros
for me this tool is easy to use and the way it lists all the devices is really helpful.
Cons
It does feel a bit slow at times especially when using the screen mirroring feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Information Technology and Services, N/A employees
Less than 6 months
“Strong remote control features”
Pros
Remote control, remote assistance and screen mirroring are all really useful. It's also nice to have the run-only option, where someone can just download the .exe file and use the program without going through a full installation.
Cons
One frustrating part is the password lock that kicks in when the program sits idle for a minute. It's hard to remember especially since there's no reset option or even a hint to help recover it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Animation, N/A employees
Less than 6 months
“works well on weak connections”
Pros
It performs well even when the internet speed is low and the overall quality feels well optimized.
Cons
A few of my clients have mentioned concerns about data security so it would be better if it included a data lock feature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Consumer Services, N/A employees
Free Trial
“Quick startup access”
Pros
Having all my users right on the home screen makes things really convenient and connecting to them is hassle-free. It also launches automatically with Windows which makes getting started even faster. Another big plus is that the password stays the same so I don't have to wait around for the end user to approve the connection every time.
Cons
What I've noticed is that when I'm using a VPN service, the session drops if I connect to our VPN server while already connected to the host computer. It's not a major issue though since I can just reconnect afterward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9