Boostly

Boostly Reviews

Total 19 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KJ
Kimberly J.

Real Estate, N/A employees

Less than 6 months

5.0

“Full-service solution for complex rentals”

Pros

Handling 16 properties, the full-service package was absolutely the right choice for us. It supported us all the way through, from the initial design to getting the functionality where it needed to be. We also brought in someone to help write the website copy. Out of all the web design options we looked at, this was the only team that really understood how to connect with our PMS and keep up with the constant stream of new technology in our industry. We're very happy we didn't choose an independent freelance web designer instead.

Cons

Getting everything right was definitely a process and it took about four months before the site was where we wanted it. After launch, we still ran into a few other issues that needed to be addressed. Their help system can also be slow, with resolutions sometimes taking a week or longer. That said, they do seem to be making improvements and we're looking forward to the new 3.0 site they're developing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KQ
Kathy Q.

Hospitality, N/A employees

More than a year

5.0

“Excellent training with support”

Pros

The training is outstanding and the websites are customized specifically to the holiday vacation and short-term rental industry. It always feels like you're a valued part of the academy.

Cons

I genuinely have nothing negative to mention.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AC
Antonella C.

Hospitality, N/A employees

More than a year

5.0

“Complete direct booking support”

Pros

They provide just about every service, tool and resource an STR host could need. A big plus is how much they focus on helping hosts understand the value of #bookdirect.

Cons

Nothing negative to point out. They're incredibly helpful so it's hard to find anything not to appreciate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CF
Catharine F.

Hospitality, N/A employees

Less than 6 months

5.0

“Reliable professional team”

Pros

Working with this team has been an excellent experience. They've been consistently reliable, very patient and professional throughout the process.

Cons

At this point, I haven't run into any issues. My website is nearly complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Barbara M.

Hospitality, N/A employees

More than a year

5.0

“Effective hospitality guidance”

Pros

It covers pretty much every topic you need to run a successful hospitality business and has been genuinely helpful throughout.

Cons

Don't have any complaints at all and whenever I need support, they are always there to help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

DA
Deborah A.

Hospitality, N/A employees

More than a year

5.0

“Hospitality support that delivers”

Pros

Running a hospitality business feels much more manageable with this team because they've built in pretty much everything you could need. It's clear the founder really understands the industry from firsthand hosting experience and that comes through in the way the service is set up. The support team is fantastic too, always available when you need advice or help. Our IT website is fast and brings in plenty of traffic for direct enquiries which has been a big plus. The IT training also covers everything needed for social media and growing the business in a big way. The challenges are especially well done since the team guide you step by step, with ambassadors there to support you throughout. Best of all, they're fun and simple to follow even if tech isn't really your thing. I'm genuinely proud to be an IT member.

Cons

No complaints. On the rare occasion something isn't right, they deal with it quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CM
Catherine M.

Hospitality, N/A employees

Less than a year

5.0

“Valuable training”

Pros

After joining plenty of online training programs, I can honestly say this is one of the few that has helped us achieve real and ongoing wins in my short-term rental business. The learning process is genuinely enjoyable and the books they've published, along with the online academy resources, have been incredibly valuable.

Cons

Everything is good, there is nothing we disliked. They're true professionals who really understand the industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB
Katen B.

Hospitality, N/A employees

More than a year

5.0

“More control over direct bookings”

Pros

The support team really helps short-term rental owners learn how to get direct bookings which cuts out the OTAs along with all the fees and hassles that come with platforms like Airbnb.

Cons

There's nothing to dislike about being shown how to earn more money while having full control over your rental business.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SB
Sue B.

Hospitality, N/A employees

More than a year

5.0

“Helpful team”

Pros

Right from the start, the team has been friendly, professional and genuinely helpful. The training is informative and explained in a way that's simple to follow. The website creation process works really well and whenever any questions or issues come up, they're handled quickly.

Cons

Nothing specific stands out as a downside. If anything, there can sometimes be a lot of information to take in but overall everything has been good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA
Elle A.

Hospitality, N/A employees

Less than 6 months

5.0

“Fast payouts from direct bookings”

Pros

Getting my first direct booking for $14,000 felt amazing and the best part was not having to wait months to actually receive the money.

Cons

Only downside was that I needed to come up with my own copywriting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RO
Rebecca O.

Hospitality, N/A employees

More than a year

5.0

“perfect relevant solution”

Pros

It feels relevant and forward-looking and it fits what I need really well.

Cons

Honestly, I could be getting more out of it, I just need to set aside a bit more time to fully benefit from everything it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL
Christina L.

Hospitality, N/A employees

Less than 6 months

5.0

“Highly customizable professional templates”

Pros

Right away, the template gives off a very polished, professional look. It also lets me customize just about everything I want which has been a huge plus.

Cons

With that much flexibility, the setup can feel a bit challenging at times but the support they offer is there and really helps you work through it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

EO
Esther O.

Hospitality, N/A employees

Less than a year

5.0

“Personal guidance with fresh insights”

Pros

It feels personal because you're talking to a real person, not a robot and the information is always up to date with the latest trends. The explanations are broken down step by step so anyone can keep up easily and the group members as well as the IT ambassadors are genuinely very helpful.

Cons

Can't think of any downsides. Everything has been really good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW
Rob W.

Real Estate, N/A employees

Less than 6 months

5.0

“Fast website improvements for small teams”

Pros

With this, we were able to put together a professional-looking, fully functional website without needing much effort. It cut our web development time down dramatically which was especially important for our two-person business. Their support team responds quickly and the online community is active enough that you can often get help almost instantly. They also keep rolling out new features and added functionality which helps them stay ahead of competitors while giving existing customers even more value.

Cons

Nothing to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Monish A.

Hospitality, N/A employees

Less than a year

5.0

“Direct booking success”

Pros

The direct booking features have been really helpful and the fun challenges make the DB Marketing side feel engaging and enjoyable.

Cons

Don't have any real complaints. If anything, the course could use a bit more structure but it's not any less organized than other courses I've taken.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL
Staci L.

Leisure, Travel & Tourism, N/A employees

Less than a year

5.0

“Affordable support for travel websites”

Pros

Creating an online presence for vacation travelers is a lot more easy with this software. It's affordable, simple to work with and the support team has been excellent.

Cons

My only regret is not signing up for it much earlier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Jac P.

Hospitality, N/A employees

Less than a year

5.0

“Strong community”

Pros

Being part of the wider community has been a huge plus, with everyone willing to help one another and the knowledge shared by team is truly unmatched.

Cons

At this point, I can't see any downsides to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SE
Sarah E.

Hospitality, N/A employees

More than a year

5.0

“Complete marketing toolkit”

Pros

It gives hospitality owners everything they need to succeed at marketing any type of accommodation business. The platform includes detailed training, ready-to-use templates, full guides and websites that are simple to build.

Cons

No complaints at all, there isn't a single thing about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AO
Anne O.

Hospitality, N/A employees

Less than a year

5.0

“Friendly training with support”

Pros

Getting through the training feels really approachable and useful and it's very simple to access whenever needed. The content comes in bite-sized sections which makes it much easier to take in and put into practice. The group is also really helpful for advice, current resources and recommendations. Another plus is being able to dip in and out whenever it suits you.

Cons

great tool, nothing to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10