Anonymous
Education Management, 101-500 employees
Less than 6 months
“Custom chatbot training is great”
Pros
Very user-friendly! It lets you build custom chatbots without needing advanced technical knowledge. I appreciate being able to train the chatbot with my own documents that makes it much easier to tailor the responses to specific needs.
Cons
In some situations, the answers can feel a bit generic if the training isn't specific or detailed enough. Because of that.. you may need to spend extra time refining and optimizing the information you give the chatbot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan E.
Education Management, 1-10 employees
Less than a year
“supports integrations”
Pros
I like how simple it is to integrate into a library catalog and how quickly it handles users' frequent questions. It saves a lot of time on basic support tasks.
Cons
The answers feel a bit generic overall and the sources or training need to be refined to make the responses more accurate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Consumer Services, 1-10 employees
Free Trial
“Quick to learn and use”
Pros
It's much simpler than I expected. At first I thought adapting to the platform would be difficult but it was actually very easy to use from the beginning.
Cons
Their translation option was a bit hard to get used to at first because I only understand Spanish. Little by little, though, I've been managing to adapt to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
ROMINA F.
Arts and Crafts, 1-10 employees
Free Trial
“Accurate replies I needed!!”
Pros
Training it was easy but setting it up took very little time. I was really happy with how accurately it responds and how simple it is to teach and adjust.
Cons
Visual design wasn't really to my taste. I'd also like the option to make my brand much more visible and to include product photos in the responses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Buck S.
Retail, 1-10 employees
Less than 6 months
“smart learning bot works well”
Pros
The bot's intelligence stood out. It keeps learning more about our business over time and does a really good job handling simple questions for us.
Cons
Messages have a limit and its a little off-putting.. I understand why it's there so it hasn't been a major issue for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jo�o F.
Accounting, 1-10 employees
Less than 6 months
“Improved my website”
Pros
A bot like this actually made a big difference in improving my website. Botsonic feels like a very capable and empowering tool overall so far!
Cons
The part I liked the least about it was that uploading some files for training the bot takes a while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Himansu S.
Information Technology and Services, 1-10 employees
Free Trial
“Nice and simple bot setup”
Pros
Among the AI tools on the market, this one feels like the best. It's simple to implement and the workflow is simple to follow. Creating a bot doesn't take much effort really
Cons
I'd change the message cap during the trial. It would be better if the limit were higher, or ideally if there were no limit at all while testing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marek G.
Retail, 101-500 employees
Free Trial
“fast learning and reliable responses”
Pros
Excellent app!! It picks things up quickly and gathers information efficiently. It performs especially well on websites with 800+ subpages, you'll see the responses are accurate, fast and consistently impressive. Definitely recommended!
Cons
Theres some room to improve when it comes to handling extremely large datasets. In certain situations, very complex queries may need extra optimization to fine-tune the responses.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
karina s.
Consumer Services, 51-100 employees
Free Trial
“Good tool”
Pros
If i have to create something, its very easy and quick here. Also sending information works well and the system feels quick and responsive overall.
Cons
I was happy with just about everything and found it very simple to use. The only small issue was that deleting links felt a bit slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
victor a.
Utilities, 1-10 employees
Free Trial
“Enjoying the chatbots”
Pros
The chatbots are really good and I enjoy using them a lot, although it would be better if new users were given more credits when starting out.
Cons
The trial begins with very limited credits and it also doesn't let you upload more files or URLs to train the chatbot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Gino F.
E-Learning, 1-10 employees
Free Trial
“top bot for real tools”
Pros
This is probably the best bot I've used when it comes to real experience tools.
Cons
No complaints as of yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
angelina a.
Dairy, 1-10 employees
Less than 6 months
“Good bot for daily use”
Pros
I like how easy it is to deploy a chatbot and the platform also uses the latest model.
Cons
There are still a few model-related issues and I'd like to have access to Claude as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose Eduardo R.
Electrical/ Electronic Manufacturing, 1-10 employees
Less than 6 months
“versatile ai training options”
Pros
It's simple to work with and offers plenty of different ways to train the AI.
Cons
The AI still isn't completely reliable and does make mistakes from time to time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Swetha K.
Education Management, 51-100 employees
Free Trial
“Easily adaptable chatbot”
Pros
I set up a customized chatbot and its been really useful for handling my clients' training-related questions.
Cons
I'd love to see it connect with ChatGPT in the future since that would give us access to a much larger pool of data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zhuyin C.
Luxury Goods & Jewelry, 1-10 employees
Free Trial
“friendly bot with a polished UX”
Pros
Pretty much everything about it works well. It's simple to use, feels very user-friendly and the overall experience is really pleasant.
Cons
My only complaint is that there aren't enough test messages available to properly try out how well the bot performs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pablo V.
Marketing and Advertising, 1-10 employees
Less than a year
“excellent app for growth”
Pros
This is an excellent app that really helps you move forward and grow.
Cons
The only issue for now is that there aren't any advisors available in Spanish.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
barbara d.
Design, 51-100 employees
Less than 6 months
“Amazing bot training tools”
Pros
Training the bot has been a good experience. The interface is simple so customizing and fine-tuning responses for specific needs is simple and practical. Even without much technical knowledge, it's still easy to adjust the bot's behavior and improve the quality of the output. That level of flexibility saves a lot of time and helps create better interactions overall. For businesses or individuals wanting to improve AI-based communication, thiss is an excellent option and one I'd highly recommend for its strong training features and usability.
Cons
The pricing in US dollars is a problem for Brazilian users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Huseyin D.
Health, Wellness and Fitness, 1-10 employees
Free Trial
“Strong features and easy to use”
Pros
A tool with a very user-friendly interface that makes building chatbots feel simple.
Cons
With its dynamic layout, getting the hang of the more advanced features can still take some technical knowledge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mahmoud A.
Hospital & Health Care, 1-10 employees
Free Trial
“Quick no-code website setup”
Pros
So the no-coding approach made everything simple to use for me. The startup effort was low and it was quick to begin... I could just copy and paste it into a website without any hassle.
Cons
It was fast to set up and quite simple to copy and paste into a website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
augusto l.
Telecommunications, 1-10 employees
Less than 6 months
“Good AI learning chatbot”
Pros
An excellent app for creating your chatbot with AI learning capabilities.
Cons
I'd also love it if it could display images.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10