CareAR: Pricing, Free Demo & Features

Name: CareAR
Rating: 4 (1 reviews)

Last Updated Sep 1, 2026

Overview

CareAR helps enterprises deliver faster, more efficient service by providing interactive AR instructions and self-guided workflows. While advanced customization may require expertise, it helps healthcare and telecom teams resolve issues quickly, enhance customer satisfaction, and streamline operations across devices and locations.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

CareAR Specifications

Live Chat
CRM Integration
Analytics And Reporting
Self-Service Portal
Knowledge Base
Phone Support
Ticket Management
Omnichannel Support
Canned Responses
Customer Feedback Surveys

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What Is CareAR?

CareAR, a Xerox company, is an Augmented Reality (AR) visual support platform designed to digitally transform customer service and field operations for enterprises. The software enables remote experts to provide real-time guidance to customers and technicians via live HD video and AR annotations. It offers features such as 3D spatial mapping and persistent guidance that break down communication barriers, delivering higher first-time fix rates. This allows businesses to increase operational efficiency and instantly make expertise accessible worldwide.

CareAR Pricing

Pricing is customized based on an organization’s requirements and budget. Request a personalized CareAR price plan tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

CareAR Integrations

CareAR supports integrations with various platforms, such as:

ServiceNow
Salesforce

Book a free CareAR demo to learn more about its integration arrangements.

Who Is CareAR For?

CareAR is ideal for a wide range of industries and sectors, including:

Manufacturing
Telecom
IT services
Healthcare

Is CareAR Right For You?

CareAR is a strong fit for organizations looking to bridge critical skills gaps by making expert knowledge accessible through visual guidance. Its key functionality, enterprise-grade AR collaboration, helps reduce resolution times and enhance the customer experience. Recognized for innovation with Frost and Sullivan's 2023 Enabling Technology Leadership Award, CareAR supports businesses in solving complex issues remotely while improving workflow efficiency and reducing operational costs.

Still unsure if CareAR software is what you need? Call us at (661) 384-7070 for further assistance.

CareAR Features

Remote Visual Assistance

The software provides remote visual assistance that allows agents to see what customers see using live HD video. Users can engage via the CareAR app or a browser, while AR annotations guide them effectively through troubleshooting and issue resolution remotely.

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Self-Solve For Customers

This feature enables customers to follow step-by-step AR guidance for unboxing, troubleshooting, and reboarding. Hotspot overlays, contextual graphics, videos, and 2D content help users learn at their own pace, increasing self-solve efficiency, reducing service calls, and improving overall satisfaction.

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Immersive Agent Collaboration

CareAR provides immersive collaboration tools that allow agents to interact empathetically and take ownership of customer issues. By guiding customers visually and communicating effectively, agents enhance the service experience, build trust, and deliver memorable, high-value interactions for improved service quality.

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Visual Awareness

This feature allows customers and agents to share a real-time visual field where AR graphics overlay devices, enhancing awareness of issues. Personalized visual guidance improves remote troubleshooting efficiency, accelerates problem resolution, and ensures customers receive accurate, contextually relevant support every time.

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Pros And Cons of CareAR

A quick look at CareAR's strengths and weaknesses to
help you decide if it's the right fit

Pros

Supports interactive 3D content creation
Empowers service desk agents remotely
Improves equipment uptime significantly

Cons

Initial setup may need IT support
Customer support response times may vary

CareAR Reviews

Insights from real users on CareAR’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Nathan L.

Small-Business, 11-50 employees

4.0

June 2024

“Helpful customer call tools”

Pros

It's been really helpful for the calls we have with customers.

Cons

One downside is that it can be a bit slow to load when we're working out in the field.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 1 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does CareAR offer an API?

Yes, CareAR offers an API.

What types of pricing plans does CareAR offer?

The vendor offers customizable and flexible CareAR pricing plans. Contact us for a detailed CareAR cost breakdown for your organization today!

What other apps does CareAR integrate with?

CareAR integrates with Salesforce and ServiceNow.

Does CareAR have a mobile app?

Yes, CareAR has a mobile app for Android and iOS users.

Who are the typical users of CareAR?

CareAR features are used by organizations across multiple industries and sectors, including healthcare, IT services, manufacturing, and telecom.

What language does CareAR support?

CareAR supports multiple languages, including English, French, Italian, German, Spanish, Portuguese, and Chinese.

What level of support does CareAR offer?

The platform offers support through email, FAQs, a help center, and a knowledge base.