Chaport Reviews
Total 7 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Highly satisfying experience”
Pros
After trying a few live chat plugins for my website, I ended up choosing this one.
Cons
I'm really satisfied with it. I installed it on my website through WordPress, downloaded the iOS app and everything has been simple to use and completely free. Just wow!!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“Simple tools across platforms”
Pros
Right from the start, this has been very easy to use. It doesn't overload you with a ton of features you'll never actually need which keeps everything simple and practical. It really delivers on what it promises and the biggest plus is that it has apps for all platforms making it quicker and more convenient for our users to work with every day and stay connected with clients.
Cons
At this point, I really don't have any complaints. Everything has been clean and consistent with how it was explained.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“easy setup with stellar support”
Pros
Getting everything up and running is very easy and adding new agents is just as simple. On top of that, the customer support team is consistently helpful and always right on point with whatever we need.
Cons
There really isn't anything major to complain about. If anything, it might be nice to see the interface move beyond its basic look but for us the functionality matters more.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“effortless experience”
Pros
Very user-friendly, flexible and it works easily with all the major platforms.
Cons
Honestly, I can't think of any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Free chatbot”
Pros
The chatbot was a nice addition and adding it to my code was simple. I also appreciated that it's free to use.
Cons
A few features require payment so you're limited to the smaller functions unless you upgrade.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Reliable access from anywhere”
Pros
Using it feels easy and I can count on it no matter where requests reach me. That reliability gives me a lot of confidence when I'm using it.
Cons
One thing I'd really want is an option to show myself as online for most of the day. I always have my device with me and I think potential clients would reach out more often if they could see that I'm available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, N/A employees
“Simple setup with clear billing”
Pros
Getting started was easy and the installation process was just as hassle-free. The billing section is also very clear and simple to understand.
Cons
Nothing specific stands out as a downside. If I had to mention one thing, it would be nice to have a few more options or settings available on the agent side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8