Chaport

Chaport Reviews

Total 7 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NK
Nick K.

Not Specified, N/A employees

5.0

“Highly satisfying experience”

Pros

After trying a few live chat plugins for my website, I ended up choosing this one.

Cons

I'm really satisfied with it. I installed it on my website through WordPress, downloaded the iOS app and everything has been simple to use and completely free. Just wow!!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

HM
Harris M.

Not Specified, N/A employees

5.0

“Simple tools across platforms”

Pros

Right from the start, this has been very easy to use. It doesn't overload you with a ton of features you'll never actually need which keeps everything simple and practical. It really delivers on what it promises and the biggest plus is that it has apps for all platforms making it quicker and more convenient for our users to work with every day and stay connected with clients.

Cons

At this point, I really don't have any complaints. Everything has been clean and consistent with how it was explained.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Anja M.

Not Specified, N/A employees

5.0

“easy setup with stellar support”

Pros

Getting everything up and running is very easy and adding new agents is just as simple. On top of that, the customer support team is consistently helpful and always right on point with whatever we need.

Cons

There really isn't anything major to complain about. If anything, it might be nice to see the interface move beyond its basic look but for us the functionality matters more.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

NC
Nick C.

Not Specified, N/A employees

5.0

“effortless experience”

Pros

Very user-friendly, flexible and it works easily with all the major platforms.

Cons

Honestly, I can't think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS
Pedro S.

Not Specified, N/A employees

5.0

“Free chatbot”

Pros

The chatbot was a nice addition and adding it to my code was simple. I also appreciated that it's free to use.

Cons

A few features require payment so you're limited to the smaller functions unless you upgrade.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FM
Frank M.

Not Specified, N/A employees

5.0

“Reliable access from anywhere”

Pros

Using it feels easy and I can count on it no matter where requests reach me. That reliability gives me a lot of confidence when I'm using it.

Cons

One thing I'd really want is an option to show myself as online for most of the day. I always have my device with me and I think potential clients would reach out more often if they could see that I'm available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LK
Lauri K.

Not Specified, N/A employees

5.0

“Simple setup with clear billing”

Pros

Getting started was easy and the installation process was just as hassle-free. The billing section is also very clear and simple to understand.

Cons

Nothing specific stands out as a downside. If I had to mention one thing, it would be nice to have a few more options or settings available on the agent side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8