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Overview
Chaport is an all-in-one customer messaging platform unifying live chat, social media, and email in one inbox. While advanced AI, reporting, and full help desk features are limited, its intuitive interface boosts productivity and effectively supports sales, support, and lead generation teams.
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Starting Price
Custom
Chaport Specifications
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
What Is Chaport?
Chaport is a modern, multi-channel customer communication software that empowers businesses to engage with website visitors and customers in real-time. It provides a unified inbox that centralizes conversations from various sources—including the website live chat widget, email, Facebook Messenger, and Telegram—allowing operators to manage all support and sales inquiries from one interface. Chaport's feature set includes automated chatbots, proactive chat invitations, and detailed visitor tracking to boost conversion rates and operational efficiency.
Chaport Pricing
Chaport pricing consists of the following plans:
- Free: €0 (2 operators included)
- Pro: €39/month (4 operators included)
- Unlimited: €129/month (unlimited operators)
It offers a 14-day free trial.
Disclaimer: The pricing is subject to change.
Chaport Integrations
Chaport integrates with many software, including:
- Telegram
- Viber
- WordPress
Who Is Chaport For?
Chaport is ideal for many industries, including:
- E‑commerce
- Hospitality
- SaaS companies
- Real estate
- Web hosting / IT Services
Is Chaport Right For You?
Chaport is an excellent solution if you need a high-quality multi-channel live chat that is simple to set up and intuitive for agents to use. Its core strength lies in its Unified Inbox capability, allowing agents to respond to queries from the website, email, and social apps (like Telegram and Viber) all in one place. The platform also offers critical conversion tools, such as Proactive Auto-Invitations and Typing Insights (seeing what a visitor types before they send it), which give your agents an advantage in reducing response times and boosting sales conversions.
Still not sure about Chaport? Contact our support team at (661) 384-7070 for further guidance.
Chaport Features
Chaport features live chat that allows operators to talk to website visitors in real-time directly through a chat widget. This speeds up communication, resolves issues quickly, and is optimized to boost sales conversions.
This feature allows users to build and deploy chatbots to handle common questions, collect leads 24/7, and automatically suggest knowledge base articles. It frees human agents from complex tasks.
Chaport consolidates conversations from the live chat widget, email, Facebook, Instagram, Telegram, and Viber into a single agent application. This enables unified support without forcing agents to switch between different apps.
The platform encourages customer self-service by allowing users to create and deploy a knowledge base on their website. It includes an FAQ bot to automatically suggest relevant articles within the chat widget.
