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Overview
Chatroll enables real-time audience interaction for webinars and websites through embeddable chat widgets. While the mobile app could be improved, the platform offers robust stability and extensive customization. Its HTML5 architecture ensures seamless performance across devices, making it a reliable choice for engagement.
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Starting Price
Custom
Chatroll Specifications
- Live Chat
- Analytics And Reporting
- Ticket Management
- Omnichannel Support
What Is Chatroll?
Chatroll is a scalable live chat solution designed to foster community engagement during online events and broadcasts. It serves educational institutions, financial sectors, and media companies by providing a branded communication layer that sits atop existing websites. Core capabilities include Single Sign-On (SSO) for seamless user authentication and advanced moderation tools like QandA mode, which help hosts manage high-volume discussions effectively while maintaining brand safety.
Chatroll Pricing
The software offers 3 pricing plans to cater to different audience sizes and concurrency needs.
- Free: $0/month- 10 users
- Chatroll Pro: $39/month- 100 users
- Enterprise: Custom pricing- 1,000+ users
Disclaimer: The pricing is subject to change.
Chatroll Integrations
The software supports integration with multiple systems and platforms, such as:
- WordPress Chat Plugin
- Shopify Chat App
- Weebly Chat App
- Wix Chat App
- Brightcove
- Livestream
Who Is Chatroll For?
Chatroll is ideal for a wide range of industries and sectors, including:
- Program development
- Technology coordination
- Entertainment
- Financial services
- Live broadcasting
- Religious organizations
- Corporate webinars
- E-learning
Is Chatroll Right For You?
Chatroll works best for organizations needing a white-label chat solution that integrates deeply with their existing user database via SSO. It stands out due to its high-concurrency stability, making it ideal for large-scale broadcasts where server crashes are not an option. If data ownership and branding control are critical to your strategy, this tool offers the necessary infrastructure.
Still doubtful if Chatroll software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Chatroll Features
Real Time Interaction
This core function enables instant text communication between hosts and vast audiences during live events. It supports high-volume message throughput with low latency, ensuring that interactions feel synchronous and fluid. The interface is responsive, automatically adapting to desktop, tablet, and mobile layouts to maintain engagement across all devices.
Advanced Moderation Tools
To ensure community safety, the software provides comprehensive control tools including profanity filters and user banning. Moderators can switch to a QandA mode that requires manual approval of messages before they appear, allowing for curated discussions and preventing spam from overwhelming the chat stream during high-traffic broadcasts.
Single Sign On
The platform streamlines user access by integrating with the host website’s existing login system via an API. This allows users to participate in the chat using their established credentials and avatars, eliminating the friction of creating new accounts and ensuring a cohesive user identity across the website.
Customizable Interface Design
Users can tailor the chat widget’s appearance to seamlessly match their brand identity. Through a dashboard interface or direct CSS injection, every visual element—from fonts and colors to border radiuses—can be modified, ensuring the chat tool looks like a native component of the website rather than an add-on.
Audience Analytics Dashboard
Chatroll features built-in reporting engine tracks critical engagement metrics in real-time to measure event success. Organizers can monitor the number of simultaneous users, total chat sessions, and message volume to gauge audience interest. This data helps in understanding peak engagement times and measuring the overall impact of live content.
Pros And Cons of Chatroll
Pros
Easy embed installation
Deep CSS customization
Reliable server performance
Cons
Lacks live chat and phone support
Interface design can feel slightly outdated
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Frequently Asked Questions
What language does Chatroll support?
Chatroll is available in 13 languages including English, Spanish, French, Russian, German, Dutch, Italian, Portuguese, Korean, and Filipino.
What level of support does Chatroll offer?
The platform offers support through email, support center, and contact form.
What other apps does Chatroll integrate with?
Chatroll integrates with various CMS and video platforms including WordPress Chat App, Shopify Chat App, Wix Chat App, Squarespace Chat App, Facebook Page Chat, and Weebly Chat App.
Does Chatroll offer an API?
Yes, Chatroll provides a Single Sign-On (SSO) API that allows developers to integrate the chat module with an existing user database, ensuring users can log in with their site credentials.
Does Chatroll have a mobile app?
No, Chatroll does not have a dedicated mobile app.
Who are the typical users of Chatroll?
Chatroll is typically used by industries such as online education, financial services, live broadcasting, sports entertainment, religious organizations, and e-commerce.
What types of pricing plans does Chatroll offer?
Chatroll price includes Free ($0/month), Pro ($39/month), and Enterprise (custom cost) plans based on simultaneous user limits. For a custom Chatroll cost, contact us.