Mohamed S.
Computer & Network Security, 1-10 employees
Less than a year
“Clean UI”
Pros
Being free is a big plus and the interface looks really good. It blends in nicely with my website which makes the whole setup feel much more polished.
Cons
There still isn't any desktop app. There's no application for Windows, Linux or Mac where I can manage client conversations and that's really disappointing. I've been asking them about it for the past five months and every time they say it's coming very soon. At this point, I still have no idea when that will actually happen and that's the only real downside for me.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Murtaza I.
Information Technology and Services, 51-100 employees
Free Trial
“Solid setup and documentation”
Pros
Getting started with it was simple and the documentation is really well done.
Cons
It would be much better if there were an SDK for Angular 2+ and faster support would also help.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
7
James L.
Architecture & Planning, 1-10 employees
Free Trial
“Clear layout”
Pros
Installation was quick and the interface is simple to understand.
Cons
the form can't be validated in other languages such as Traditional Chinese.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10