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Overview
Chatwee offers rich interaction with private conversations and multi-room chats for active user engagement. While it cannot cap room entry for busy chats, its moderation tools and cross-device accessibility make it a practical solution for teams or platforms aiming to scale community communication effectively.
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Starting Price
Custom
Chatwee Specifications
- Live Chat
- CRM Integration
- Customer Profiles
- Knowledge Base
What Is Chatwee?
Chatwee is a customer service chat platform that enables real-time communication through embeddable website chat widgets and customizable chat rooms. It offers private messaging, moderation tools, and rich media support to help businesses streamline interactions and assist users instantly. Its scalable setup makes it suitable for small teams to large platforms seeking to improve responsiveness, boost engagement, and provide fast, accessible support.
Chatwee Pricing
Chatwee pricing is structured to offer scalable options that support growing customer service needs. Packages include:
- Free: $0/month
- Standard: $19/month
- Pro: $29/month
- Ultimate: $69/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Chatwee Integrations
The software supports integration with multiple systems and platforms, such as:
- Drupal
- Oxwall
- Skadate
- Nucleus
- FluxBB
- BuddyPress
- Wix
- Vanilla
Who Is Chatwee For?
Chatwee software is ideal for a wide range of industries and sectors, including:
- Non-profit
- Financial services
- Event management
- Media and technology
- FinTech
Is Chatwee Right For You?
If you are looking to enhance customer support and community conversation on your website, Chatwee delivers scalable real‑time chat, private and group messaging, and robust moderation tools. It solves communication delays and supports both small teams and large communities with cloud‑hosted scalability and secure data handling under its Privacy Policy for GDPR compliance.
Trusted by famous customers like the Leukemia & Lymphoma Society and FTX, Chatwee is the perfect choice for your growing user base, offering responsive support, live engagement, and low maintenance overhead.
Still doubtful if Chatwee is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Chatwee Features
Private Conversations
This feature allows users to initiate one-on-one chats for focused communication. It helps support teams address individual needs efficiently while keeping discussions separate from public channels to maintain clarity and deliver personalized assistance.
Multiple Chat Rooms
The software enables the creation of distinct chat rooms to organize conversations into structured channels. This keeps discussions relevant, helps teams manage different topics easily, and supports smoother communication across various projects or support requirements.
Moderator Assignment
Chatwee lets administrators assign moderators through the dashboard to maintain order and manage interactions effectively. This feature strengthens community oversight, supports quicker issue resolution, and ensures conversations stay aligned with service or engagement standards.
User Banning Tools
The software includes options to ban users directly within the chat window for immediate action. This capability helps teams respond to disruptive behavior quickly, maintain safe interactions, and preserve a positive communication environment.
Searchable Message History
Chatwee provides stored message history with a built-in search engine, enabling users and support teams to retrieve past conversations quickly. This improves context awareness, speeds up responses, and supports more consistent and informed communication.
Pros And Cons of Chatwee
Pros
Supports multiple chat rooms and customization
Easy moderation with freezing and kicking users
Private messaging enables focused one-on-one communication
Cons
No notification when users join or leave
Occasional lag when loading chats or pages
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Frequently Asked Questions
Does Chatwee offer an API?
Yes, the software offers a Chatwee HTTP API and a JavaScript API.
What types of pricing plans does Chatwee offer?
Chatwee offers scalable plans, Free $0/month, Standard $19/month, Pro $29/month, Ultimate $69/month, and Enterprise custom pricing. Get in touch for a personalized Chatwee price estimate.
What other apps does Chatwee integrate with?
Chatwee integrates with Drupal, Oxwall, Skadate, Nucleus, FluxBB, BuddyPress, Wix, and Vanilla.
What language does Chatwee support?
The software is available in English, Spanish, Polish and German.
What level of support does Chatwee offer?
Chatwee offers support through contact form.
Who are the typical users of Chatwee?
Chatwee features are ideal for non-profit, financial services, event management, media and technology, and fintech organizations.
Does Chatwee have a mobile app?
No, Chatwee does not offer a dedicated mobile app.