Cue Reviews

Pros

Getting started with this software was simple and the team provides amazing customer service.

Cons

Honestly, we haven't run into any issues so far. The solution has been working really well for us.

Pros

It's been very efficient for a business like ours and chatting with our customers through it is simple and convenient.

Cons

One thing we still need is the ability to edit messages. It would also help if the Enter key worked for creating a paragraph.

Pros

Working with their team has been a really positive experience especially support team.

Cons

I haven't come across any downsides at all, it's only brought positive value to the business.

Pros

From my perspective it's rare to come across a company that's this focused on its customers these days. We genuinely see them as a partner in our success.

Cons

Nothing stands out as a real downside. The process was very easy and whenever any issues came up, both companies worked together to get them resolved.

Pros

Their team is highly committed and has a strong understanding of the end goal.

Cons

Communication around internal updates and patches could be improved although I wouldn't really count that as a downside.