Deskware Reviews

Pros

The interface is user-friendly so getting around the platform feels easy. It also scales well as demand increases and the customer service system keeps performing reliably without slowing down.

Cons

It does take a while to learn everything the platform offers and connecting it with existing systems can be tricky because of compatibility problems with other tools.

Pros

One thing that's been really useful is being able to break work into micro-tasks, assign them to team members and track everything on a Kanban board while managing projects. The built-in file sharing within design assets also makes sending files around much simpler and it has noticeably improved the way clients give feedback.

Cons

Not having a mobile app is definitely a downside especially when I need to keep my team updated on project progress or handle work while I'm away from my desk.