DIKIDI Business
Last Updated
Overview
DIKIDI Business is a comprehensive solution providing free global online booking and appointment scheduling, perfect for beauty and service businesses. While limited booking page customization and analytics are minor drawbacks, it effectively streamlines staff management, automates payroll, and secures customer data.
DIKIDI Business Specifications
- Live Chat
- Omnichannel Support
- Canned Responses
- Analytics And Reporting
DIKIDI Business Features
Online Booking And Scheduling
This feature allows customers to book appointments 24/7 through various channels, including your website, social media, and the DIKIDI online catalog. It automatically manages your electronic journal, offering time slots in 5-minute increments for flexible and convenient scheduling management.
Statistics And Analytics
This feature provides clear sales, finance, and performance charts that help you evaluate business trends and make informed management decisions. It highlights key indicators through its analytics dashboard, enabling timely adjustments that improve efficiency and overall operational control.
Loyalty Program
This feature enables you to encourage repeat visits by rewarding customers with points, bonuses, or special offers. It strengthens long-term engagement, increases customer spending, and supports building a loyal client base through targeted incentives.
Notifications
This feature reduces no-shows and late arrivals by sending automated SMS, messenger, and push notifications. It ensures clients receive timely reminders, helps maintain a smooth schedule, and minimize disruptions in daily operations.
Service Promotion
This feature helps you increase visibility by promoting services and special offers on the DIKIDI Online marketplace. It enhances reach, attracts new customers, and supports seasonal or targeted marketing campaigns.
Customer Base
This feature safeguards all client information with secure data storage and customizable employee access rights. It ensures privacy, prevents unauthorized access, and supports structured management of customer profiles and interaction history.
Pros And Cons of DIKIDI Business
Pros
Streamlined appointment management, boosts bookings, excellent customer support
Free features, staff access control, fast customer support
Saves time, automatic notifications, built-in personal webpage
Mobile-friendly, free features, fast and reliable support team
Quick setup, online booking ready, useful free features
Convenient scheduling, client management, quick data import
Cons
Keeping up with updates and new features challenging
Registration SMS delivery took unusually long time
Clients occasionally miss receiving confirmation links
DIKIDI Business Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Consumer Services, 1-10 employees
Less than 6 months
“Part of my daily routine”
Pros
Back when I was just starting out as a massage therapist, this app became part of my daily work and I'm still using it now that I run a small spa studio with several specialists. It works really well whether you're new to the field or already experienced.
Cons
I'm leaving 4 stars because I really need email notifications. Hopefully the developers take that into account.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Quick setup and free features”
Pros
Within just 20 minutes, I had online booking up and running and all my clients added. That really impressed me. On top of that, there are plenty of free features included which feels like a nice bonus.
Cons
I had to wait quite a while for the registration SMS to arrive.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Packed with useful features”
Pros
There are plenty of free features included, you can configure staff access to the client database and the support team responds incredibly fast.
Cons
I haven't run into any issues while using this app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of DIKIDI Business?
Typical users include service industry professionals and businesses such as beauty salons, barbershops, fitness centers, private tutors, and other self-employed specialists.
What other apps does DIKIDI Business integrate with?
DIKIDI Business integrates with various popular tools such as Google Analytics, and SMS CENTER .
What language does DIKIDI Business support?
DIKIDI Business supports multiple languages, including English, Spanish, Russian, Portuguese, Ukrainian, Georgian, and Kazakh, making it suitable for international use.
What level of support does DIKIDI Business offer?
The software offers comprehensive support via an extensive knowledge base.
Does DIKIDI Business offer an API?
DIKIDI Business does not explicitly mention the availability of an API.
What types of pricing plans does DIKIDI Business offer?
DIKIDI Business offers transparent pricing with a free plan and tiered options. Company plans start at LITE $12/month, PRO $19/month, and VIP $53/month, while Specialist plans start at LITE $4/month, PRO $8/month, and VIP $23/month. Get a detailed DIKIDI Business price quote to choose the best plan.
Does DIKIDI Business have a mobile app?
Yes, DIKIDI Business provides dedicated mobile applications for both iOS and Android devices.