DoubleTick Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, N/A employees
“Chatbot support features”
Pros
There are plenty of useful features available and I also find the chatbot capabilities valuable for different support needs.
Cons
There are plenty of third-party integrations available which gives me more options when connecting the platform with other tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Human Resources, N/A employees
“allows multiple software integrations”
Pros
Multiple integrations make the platform more useful for me especially when I need to connect it with other tools and services.
Cons
Pricing feels too high and the lack of customer support is also a concern for me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10