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Overview
DoubleTick accelerates sales with a mobile-first WhatsApp API CRM, featuring a cloud-based team inbox and bulk broadcasting. Although lead management can sometimes be challenging for new users, its intuitive interface and powerful automation make it a top choice for teams.
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Starting Price
Custom
DoubleTick Specifications
- Live Chat
- CRM Integration
- Canned Responses
- Analytics And Reporting
What Is DoubleTick?
DoubleTick is a mobile-first conversational commerce solution designed to help sales teams and businesses scale their operations on WhatsApp. It functions as a comprehensive CRM, centralizing customer interactions into a cloud-based team inbox for seamless collaboration. The software offers robust features like unlimited bulk broadcasting and AI-powered commerce bots, which automate order bookings and catalog sharing. These tools directly address the pain point of manual lead follow-ups, ensuring faster response times and higher conversion rates.
DoubleTick Pricing
The software offers 3 pricing plans billed quarterly to cater to businesses of all sizes.
- Starter: $141.58/month
- Pro: $217.80/month
- Enterprise: custom pricing
Disclaimer: The pricing is subject to change.
DoubleTick Integrations
The software supports integration with multiple systems and platforms, including:
Who Is DoubleTick For?
DoubleTick is ideal for a wide range of industries and sectors, including:
- Information Technology
- Human Resource
- E-commerce
- Finance
- Healthcare
- Retail
Is DoubleTick Right For You?
DoubleTick is the premier choice for sales-oriented teams that need to manage customer communications on the go. Its standout mobile-first design ensures your field agents never miss a lead, while the automated commerce bot streamlines catalog sharing and order taking. If your business relies on speed and mobility to close deals, this tool effectively bridges the gap between simple messaging and complex CRM needs.
Still doubtful if DoubleTick is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
DoubleTick Features
Cloud-Based Team Inbox
Centralize all customer conversations into a single shared inbox, allowing multiple agents to manage queries simultaneously. This feature eliminates data silos by syncing chats across devices, ensuring that no lead is missed. It empowers teams to collaborate effectively and maintain a unified voice in all customer interactions.
Unlimited Bulk Broadcasting
Send personalized messages and product catalogs to unlimited saved and unsaved contacts instantly. This feature bypasses standard broadcast limits, enabling businesses to scale their marketing campaigns effortlessly. Detailed analytics track delivery and engagement, helping users refine their strategies to maximize open rates and customer response.
Automated Commerce Bot
Streamline the sales process by using AI bots to share catalogs and book orders directly within WhatsApp. This tool automates repetitive tasks like product showcasing and checkout, significantly reducing manual workload. It ensures customers receive instant service 24/7, leading to faster deal closures and improved satisfaction.
Mobile-First CRM
Manage your entire sales pipeline from a robust mobile application designed for field agents and remote teams. This feature provides full desktop functionality on smartphones, including broadcast scheduling and chat assignment. It ensures that sales representatives can respond to leads immediately, regardless of their physical location.
Deep Third-Party Integrations
Connect DoubleTick seamlessly with essential business tools like Shopify, Google Sheets, and Zapier to automate workflows. This integration capability allows for real-time data syncing, such as automated order notifications or lead capture. It reduces manual data entry errors and ensures a cohesive ecosystem for your business operations.
Pros And Cons of DoubleTick
Pros
Offers easy to create templates and bots
Responsive and prompt customer support team
Seamless integration with third-party apps
Cons
Can be restricting for certain countries as automated messages might not work worldwide
Bot setup can be a little complex and time-taking
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Frequently Asked Questions
Who are the typical users of DoubleTick?
Typical users include businesses in real estate, human resource, education, automobile, e-commerce, finance, healthcare, and retail sectors.
What level of support does DoubleTick offer?
DoubleTick offers support via email and phone calls, with dedicated account managers for higher-tier plans.
What other apps does DoubleTick integrate with?
DoubleTick integrates with Google Sheets, Shopify, WooCommerce, Zapier, Tally, Leadsquared, QuickSell, Webhooks, and Pabbly.
Does DoubleTick offer an API?
Yes, DoubleTick provides a Developer API for advanced custom integrations and automated workflows on its Pro and Enterprise plans.
Does DoubleTick have a mobile app?
Yes, DoubleTick offers a robust mobile application for both Android and iOS devices, allowing full CRM functionality on the go.
What language does DoubleTick support?
DoubleTick is available in the English language.
What types of pricing plans does DoubleTick offer?
DoubleTick offers three pricing plans including Starter at $141.58/month, Pro at $217.80/month, and Enterprise at a custom cost. For a custom DoubleTick cost, contact us.