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Overview

DoubleTick accelerates sales with a mobile-first WhatsApp API CRM, featuring a cloud-based team inbox and bulk broadcasting. Although lead management can sometimes be challenging for new users, its intuitive interface and powerful automation make it a top choice for teams.

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DoubleTick Specifications

Live Chat

CRM Integration

Canned Responses

Analytics And Reporting

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What Is DoubleTick?

DoubleTick is a mobile-first conversational commerce solution designed to help sales teams and businesses scale their operations on WhatsApp. It functions as a comprehensive CRM, centralizing customer interactions into a cloud-based team inbox for seamless collaboration. The software offers robust features like unlimited bulk broadcasting and AI-powered commerce bots, which automate order bookings and catalog sharing. These tools directly address the pain point of manual lead follow-ups, ensuring faster response times and higher conversion rates.

DoubleTick Pricing

The software offers 3 pricing plans billed quarterly to cater to businesses of all sizes.

  • Starter: $141.58/month
  • Pro: $217.80/month
  • Enterprise: custom pricing
Request a personalized DoubleTick pricing quote for your business today!

Disclaimer: The pricing is subject to change.

DoubleTick Integrations

The software supports integration with multiple systems and platforms, including:

Watch the DoubleTick demo to learn more about its integration arrangements.

Who Is DoubleTick For?

DoubleTick is ideal for a wide range of industries and sectors, including:

  • Information Technology
  • Human Resource
  • E-commerce
  • Finance
  • Healthcare
  • Retail

Is DoubleTick Right For You?

DoubleTick is the premier choice for sales-oriented teams that need to manage customer communications on the go. Its standout mobile-first design ensures your field agents never miss a lead, while the automated commerce bot streamlines catalog sharing and order taking. If your business relies on speed and mobility to close deals, this tool effectively bridges the gap between simple messaging and complex CRM needs.

Still doubtful if DoubleTick is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

DoubleTick Features

Centralize all customer conversations into a single shared inbox, allowing multiple agents to manage queries simultaneously. This feature eliminates data silos by syncing chats across devices, ensuring that no lead is missed. It empowers teams to collaborate effectively and maintain a unified voice in all customer interactions.

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Send personalized messages and product catalogs to unlimited saved and unsaved contacts instantly. This feature bypasses standard broadcast limits, enabling businesses to scale their marketing campaigns effortlessly. Detailed analytics track delivery and engagement, helping users refine their strategies to maximize open rates and customer response.

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Streamline the sales process by using AI bots to share catalogs and book orders directly within WhatsApp. This tool automates repetitive tasks like product showcasing and checkout, significantly reducing manual workload. It ensures customers receive instant service 24/7, leading to faster deal closures and improved satisfaction.

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Manage your entire sales pipeline from a robust mobile application designed for field agents and remote teams. This feature provides full desktop functionality on smartphones, including broadcast scheduling and chat assignment. It ensures that sales representatives can respond to leads immediately, regardless of their physical location.

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Connect DoubleTick seamlessly with essential business tools like Shopify, Google Sheets, and Zapier to automate workflows. This integration capability allows for real-time data syncing, such as automated order notifications or lead capture. It reduces manual data entry errors and ensures a cohesive ecosystem for your business operations.

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Pros And Cons of DoubleTick

Pros

  • Offers easy to create templates and bots

  • Responsive and prompt customer support team

  • Seamless integration with third-party apps

Cons

  • Can be restricting for certain countries as automated messages might not work worldwide

  • Bot setup can be a little complex and time-taking

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Frequently Asked Questions

Typical users include businesses in real estate, human resource, education, automobile, e-commerce, finance, healthcare, and retail sectors.

DoubleTick offers support via email and phone calls, with dedicated account managers for higher-tier plans.

DoubleTick integrates with Google Sheets, Shopify, WooCommerce, Zapier, Tally, Leadsquared, QuickSell, Webhooks, and Pabbly.

Yes, DoubleTick provides a Developer API for advanced custom integrations and automated workflows on its Pro and Enterprise plans.

Yes, DoubleTick offers a robust mobile application for both Android and iOS devices, allowing full CRM functionality on the go.

DoubleTick is available in the English language.

DoubleTick offers three pricing plans including Starter at $141.58/month, Pro at $217.80/month, and Enterprise at a custom cost. For a custom DoubleTick cost, contact us.

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