Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JN
Jennifer N.

Not Specified, N/A employees

Less than a year

5.0

Really good, social media management tool is remarkable!

Pros

Overall the Social Media monitoring and engagement tool is great. I personally believe it to be very is easy to use and navigate. Plus the live chat support is excellent and the customer service we receive from K2C is also top notch.

Cons

I have nothing much to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB
Carl B.

Not Specified, N/A employees

Less than a year

4.0

Smooth account transfer to Engagor during our switch

Pros

Ross was great in helping us during the switch providing thorough training and the custom smart folders are a standout feature. The tool offers excellent insights and performance making it incredibly useful for our needs.

Cons

The filtering feature is a bit too complicated and does not always give us the results we are looking for.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7