FastDox
Last Updated
Overview
FastDox is an all-encompassing digital onboarding and client engagement platform that eliminates manual admin for highly regulated sectors. While the platform's support team can be unresponsive during peak hours, its core ability to offer a 95% document return rate and provide Next Generation E-Sign combined with AI-driven auto-reminders outweighs this.
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Starting Price
Custom
FastDox Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
FastDox Features
Next Generation E-Sign
This software features advanced electronic signing with mobile compatibility, flexible signer flows, and integration with smart reminder automation to drastically speed up document return rates. It tracks progress throughout the signing process.
Digital Onboarding And AML/KYC
The platform fully automates ID Verification (facial comparison & liveness detection), AML / KYC / KYB (Know Your Business) checks, and integrates with compliance databases like Companies House, ensuring GDPR compliance.
AI OCR And Workflow Automation
The platform uses Artificial Intelligence Optical Character Recognition (AI OCR) to automatically extract key information from returned documents (e.g., proof of income) and attribute it to client files via automated workflows.
Appointment Scheduling
The platform includes calendar and appointment scheduling with integration to video conferencing tools like Teams and Zoom. It features intelligent auto-reminders and availability management.
Pros And Cons of FastDox
Pros
Drives high document return rates (up to 95%) with smart automation
Reduces administrative labor costs
Uses AI to learn the most effective time to send client reminders
Cons
Support team may be unresponsive during peak hours
Customization may require internal operational proficiency
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Frequently Asked Questions
Does FastDox have a mobile app?
No, FastDox does not offer a dedicated mobile app.
What level of support does FastDox offer?
FastDox offers support via Customer Success Team, including project management, on-site/remote training, and responsive support via phone.
What language does FastDox support?
FastDox software primarily supports English.
Does FastDox offer an API?
Yes, FastDox offers an API.
What types of pricing plans does FastDox offer?
FastDox price is custom based on user needs. Get a detailed FastDox cost breakdown tailored to your specific requirements.
What other apps does FastDox integrate with?
FastDox supports integration with Zoom, Teams, DVLA and Companies House (UK regulatory databases).
Who are the typical users of FastDox?
FastDox features are used by businesses in regulated sectors like financial services, legal firms, and HR.