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Overview
Feedback Link helps businesses gather and manage customer feedback, showcase testimonials, and improve satisfaction. Some integrations are not fully functional, but its automated follow-ups and customizable display widgets streamline feedback collection. It is suitable for small to medium businesses, agencies, and service-based teams seeking organized client insights.
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Starting Price
Custom
Feedback Link Specifications
Analytics And Reporting
Customer Feedback Surveys
Self-Service Portal
Customer Profiles
What Is Feedback Link?
Feedback Link is a customer experience management platform focused on service recovery and reputation building. It automatically segments customer ratings into positive experiences, which are channeled toward public review sites to boost online credibility, and negative experiences, which are privately routed to support teams to enable swift service recovery. This streamlined approach allows businesses of any size to continuously gather actionable data and cultivate loyal promoters.
Feedback Link Pricing
Businesses can choose from the following Feedback Link price plans:
- Soar: $329/month
- Engage: $69/month
- Learn: $19/month
- Custom: Custom
Disclaimer: The pricing is subject to change.
Feedback Link Integrations
The software supports integration with multiple systems and platforms, such as:
- Yelp
- Zapier software
- Tripadvisor
- Foursquare
Who Is Feedback Link For?
Feedback Link software is suitable for businesses of all sizes and is commonly used by:
- Digital marketing agencies
- Small-to-medium businesses (SMBs)
- E-commerce and online retailers
- Service-based and multi-location businesses
- Software and AI service providers
Is Feedback Link Right For You?
Are you struggling to convert happy customers into positive reviews or losing business from unresolved complaints? Feedback Link helps address these issues by routing dissatisfied clients privately for resolution and guiding promoters to public review sites.
The cloud-based platform is secure, scalable for businesses of all sizes, and provides structured feedback collection. Its standout customer segmentation logic improves decision-making, and it has partnered with AppSumo for broader reach.
Still doubtful if Feedback Link is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Feedback Link Features
The software enables businesses to collect feedback from multiple channels, including email, SMS, and direct links. This feature ensures that responses are centralized, giving a complete view of customer sentiment and actionable insights.
Feedback Link offers elegant social proof widgets to display customer reviews and testimonials on websites. This feature enhances credibility, builds trust, and encourages prospective clients to engage with your business through visible, authentic customer experiences.
The software is fully responsive, allowing users and customers to provide or access feedback on any device. This feature ensures seamless interactions across desktops, tablets, and smartphones, improving participation rates and enhancing overall feedback collection.
The software ensures a beautifully branded experience. Customers see the business's logo and preferred color scheme, creating a familiar and seamless flow from the invitation to the final survey submission, making the process visually appealing.
This feature allows the collection of quantified, actionable feedback. Businesses can set up custom surveys and polls for customers who opt to provide their insights privately, ensuring that teams receive summarized and easy-to-digest data for operational improvements.
