Feedback Link
Last Updated
Overview
Feedback Link helps businesses gather and manage customer feedback, showcase testimonials, and improve satisfaction. Some integrations are not fully functional, but its automated follow-ups and customizable display widgets streamline feedback collection. It is suitable for small to medium businesses, agencies, and service-based teams seeking organized client insights.
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Starting Price
Custom
Feedback Link Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Self-Service Portal
- Customer Profiles
Feedback Link Features
Multi-Channel Feedback Collection
The software enables businesses to collect feedback from multiple channels, including email, SMS, and direct links. This feature ensures that responses are centralized, giving a complete view of customer sentiment and actionable insights.
Social Proof Widgets
Feedback Link offers elegant social proof widgets to display customer reviews and testimonials on websites. This feature enhances credibility, builds trust, and encourages prospective clients to engage with your business through visible, authentic customer experiences.
Seamless Access On Any Device
The software is fully responsive, allowing users and customers to provide or access feedback on any device. This feature ensures seamless interactions across desktops, tablets, and smartphones, improving participation rates and enhancing overall feedback collection.
Customizable Interfaces
The software ensures a beautifully branded experience. Customers see the business's logo and preferred color scheme, creating a familiar and seamless flow from the invitation to the final survey submission, making the process visually appealing.
Collect Actionable Feedback
This feature allows the collection of quantified, actionable feedback. Businesses can set up custom surveys and polls for customers who opt to provide their insights privately, ensuring that teams receive summarized and easy-to-digest data for operational improvements.
Pros And Cons of Feedback Link
Pros
Effectively collects and manages client feedback
Encourages reviews via email and SMS
Displays reviews attractively with social widgets
Cons
Emails and SMS often marked as spam
Issues connecting with certain hosting sites
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Frequently Asked Questions
Does Feedback Link offer an API?
Yes, Feedback Link offers an API.
What types of pricing plans does Feedback Link offer?
Feedback Link offers three main price plans: Learn ($19/month), Engage ($69/month), and Soar ($329/month), along with Custom enterprise options. Request a personalized Feedback Link pricing quote for your business today!
Who are the typical users of Feedback Link?
Feedback Link features are commonly used by digital marketing agencies, small-to-medium businesses (SMBs), e-commerce and online retailers, service-based and multi-location businesses, and software and AI service providers.
Does Feedback Link have a mobile app?
No, Feedback Link does not offer a dedicated mobile app.
What language does Feedback Link support?
The software is available in 6 languages, including English.
What level of support does Feedback Link offer?
Feedback Link offers support via email.
What other apps does Feedback Link integrate with?
Feedback Link integrates with Yelp, Zapier, Tripadvisor, Facebook, and Foursquare.