Prada L.
Retail, 1-10 employees
Less than a year
“Helpful support”
Pros
Whenever I've needed help, the customer support team has been responsive and genuinely helpful. They take the time to resolve issues properly and have been very generous in the way they assist.
Cons
The lack of updates has been disappointing. I haven't noticed any app updates in months and it feels like there's still plenty of room for improvement.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Jennifer F.
Retail, 1-10 employees
Less than a year
“Friendly and patient support staff”
Pros
One of the best parts has been the customer support. The team is friendly, patient and genuinely helpful and they respond quickly every time. No matter what kind of question I had, they were able to answer it clearly and professionally.
Cons
I haven't run into any drawbacks at this point. Everything has been simple and positive so far and the team has been excellent throughout.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10