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Overview
Fera is an e-commerce review app that helps merchants collect and showcase verified social proof, including customer photos and video testimonials, while syncing reviews across Google and Facebook. Although advanced customization and video reviews require higher-tier plans, the platform effectively builds trust and boosts Google Shopping performance.
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Starting Price
Custom
Fera Specifications
Analytics And Reporting
Customer Feedback Surveys
Ticket Management
Live Chat
What Is Fera?
Fera is a dedicated review management platform built for e-commerce stores across platforms like Shopify, BigCommerce, and Wix. The core functionality of Fera is to automatically request, collect, and display authentic customer feedback, including text, photos, and videos. It utilizes automated requests (email/SMS) and verified reviewer badges to enhance product credibility, which directly influences consumer purchase decisions and boosts SEO through rich snippets on search engines.
Fera Pricing
Fera pricing consists of the following plans:
- Startup: $9/month (for 2 admin users)
- Small: $29/month (for 3 admin users)
- Medium: $99/month (for 5 admin users)
- Semi‑large: $199/month (for 7 admin users)
It offers a free trial.
Disclaimer: The pricing is subject to change.
Fera Integrations
Fera integrates with a variety of software, including:
- Shopify
- BigCommerce
- Klaviyo
- Slack
- Smile.io
- WooCommerce
Who Is Fera For?
Fera is ideal for the following sectors:
- E-commerce brands
- Dropshipping businesses
- Digital marketing agencies
- UGC-focused companies
- Brands using Google Shopping Ads
Is Fera Right For You?
Fera is an essential tool if your e-commerce store needs to leverage visual testimonials (photo and video reviews) to drive conversion and customer trust. The platform offers highly competitive features like verified reviewer badges and product grouping, making it superior to basic free options. Its primary value proposition lies in seamlessly syncing reviews across platforms (Google, Facebook) and providing customizable widgets without requiring technical expertise (no-code installation). The wide range of plans allows the platform to scale from a small startup to a large enterprise, ensuring growth support.
Still not sure about Fera? Contact our support team at (661) 384-7070 for further guidance.
Fera Features
Fera allows administrators to add, import, manage, and moderate all customer reviews, photos, and videos with ease. This includes syncing reviews from external sources like Facebook and Google to display alongside native submissions.
This system displays great-looking customer reviews lists, ratings, photos, and videos in the storefront using various widgets. Fera features key widgets that include the overall rating banner and product reviews list, which are SEO-friendly for rich snippets.
The platform automatically requests reviews, photos, and videos from customers. This feature allows merchants to incentivize submissions by offering discounts, loyalty points, or cash rewards, streamlining the growth of social proof.
This function enables merchants to send SMS review requests and one-time broadcasts to customers. This increases engagement goals, as text messages achieve up to 98% higher customer engagement compared to email, driving high conversion rates.
