Formilla.com

Formilla.com

Last Updated

Overview

Formilla.com helps businesses convert website visitors through live chat, AI chatbots, proactive messaging, and real-time visitor tracking. It offers customizable widgets, mobile and desktop apps, and useful integrations. While flexible scheduling options are currently unavailable, it remains effective for small to midsize teams, improving sales and customer support.

Formilla.com Specifications

  • Live Chat
  • CRM Integration
  • Canned Responses
  • Analytics And Reporting

Formilla.com Features

Live Visitor Insights

This feature allows users to monitor website traffic in real-time, view visitor location, browser, and operating system, track page visits and time spent, and proactively request chats, helping businesses engage visitors promptly and understand their browsing behavior effectively.

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AI Chatbot Automation

Users can deploy ChatGPT-powered chatbots that are trained on specific products and services. They automatically answer questions, qualify leads, schedule meetings, and operate round-the-clock using menu-based options, enabling consistent, intelligent customer interaction without manual supervision.

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Automated Visitor Messaging

The software provides smart messages that automatically display to website visitors in targeted scenarios. These visually appealing messages are optimized for both desktop and mobile sites, enabling businesses to engage users effectively and guide them toward desired actions.

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Mobile Chat Access

Users can communicate with website visitors from anywhere using iPhone or Android apps. Push notifications alert users immediately when visitors arrive, ensuring timely responses and uninterrupted customer support, so businesses never miss opportunities to engage and convert leads.

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Saved Reply Shortcuts

This feature allows users to access saved replies using simple keyboard shortcuts. It enables rapid responses to frequently asked questions, streamlines communication, reduces repetitive typing, and ensures consistent, accurate messaging across all visitor interactions on the website.

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Pros And Cons of Formilla.com

Pros

  • Team communication improves through quick interactions

  • Notifications repeat until chats are opened

  • Easy configuration enables better client engagement

Cons

  • Integration options feel limited for some workflows

  • Visual setup guidance could be more intuitive

Formilla.com Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

AN
Adam N.

Internet, N/A employees

5.0

“simple installation and support”

Pros

Great customer support, along with easy installation and simple everyday use, has made this a good choice for me.

Cons

I think the price for adding more agents could be better. I don't use any features so everything else does not really matter to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Formilla.com have a mobile app?

Yes, Formilla.com has a mobile app for Android and iOS users.

Who are the typical users of Formilla.com?

Formilla.com features are used across industries and sectors, including ecommerce, legal, home services, small businesses, healthcare, and business services.

What types of pricing plans does Formilla.com offer?

Formilla.com offers four pricing plans, i.e., a free Standard plan for one chat agent, Professional at $49.99/month, Premium at $17.49/month, and Growth at $74.99/month. Contact us for a detailed Formilla.com cost breakdown for your organization today!

What other apps does Formilla.com integrate with?

Formilla.com integrates with Shopify software, OpenCart, WordPress, Magento, Wix, Weebly, and Joomla.

Does Formilla.com offer an API?

Yes, Formilla.com offers an API.

What level of support does Formilla.com offer?

Formilla.com provides support through phone, live chat, email, and online form.

What language does Formilla.com support?

Formilla.com supports a wide range of languages, including English, Spanish, Portuguese, Italian, German, French, Polish, and more.