Goodays: Pricing, Free Demo & Features

Name: Goodays
Rating: 5 (1 reviews)

Last Updated Sep 1, 2026

Overview

Goodays helps organizations strengthen customer relationships through unified feedback collection, AI-driven insights, and real-time engagement across channels. While review volume depends on customer participation, its tools support meaningful improvements. Overall, it suits multi-location retailers and service-driven enterprises focused on elevating customer experience.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Goodays Specifications

Omnichannel Support
CRM Integration
Analytics And Reporting
Customer Feedback Surveys
Ticket Management
Live Chat
Canned Responses
Escalation Management
Self-Service Portal
SLA Management

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What Is Goodays?

Goodays is a customer experience management platform designed for organizations seeking to strengthen satisfaction, retention, and operational performance across multiple touchpoints. It centralizes feedback, supports omnichannel measurement, and enables teams to engage customers effectively through insights, AI assistance, and e-reputation monitoring. The software helps businesses identify areas for improvement, prioritize actions, and optimize digital visibility, offering a structured approach to elevating the customer journey.

Goodays Pricing

The Goodays cost varies based on your organization’s size, budget, and requirements. Request a personalized Goodays pricing quote tailored to your specific requirements.

Goodays Integrations

Goodays features seamless integration with various platforms, such as Google, Tripadvisor, and WhatsApp. Watch a free Goodays demo to learn more about its integration arrangements.

Who Is Goodays For?

The platform caters to a variety of industries, including:

Banking
DIY, home and garden
Electrical and building materials
Fashion
Grocery
Automotive
Optical

Is Goodays Right For You?

If you are an organization seeking to strengthen customer satisfaction and loyalty across multiple touchpoints, Goodays offers an AI-powered customer experience management platform adopted by companies such as E.Leclerc, Domino’s Pizza, Crédit Agricole, Kingfisher, Rexel, and EssilorLuxottica. It supports unified listening, engagement, analysis, and e-reputation efforts to help teams stay connected to customer needs.

Goodays may be a strong fit for businesses that want to mobilize teams around customer-centric work, monitor performance in real time, and enhance loyalty through informed action.

Still not sure if Goodays is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

Goodays Features

Omnichannel

This feature enables comprehensive customer-experience measurement by capturing feedback across physical locations, websites, service interactions, and diverse review channels. It centralizes all insights within Goodays to remove data silos and support continuous improvement informed by broad, high-volume sentiment collection.

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Engagement

Goodays strengthens customer-centric operations by enabling teams to build meaningful connections, address dissatisfaction quickly through real-time alerts, and act on clear KPIs. It also introduces the Customer Relationship Score and AI-assisted replies to enhance response quality and efficiency.

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Insights

The software delivers strategic clarity by analyzing satisfaction metrics, exploring underlying feedback, and prioritizing impactful actions through detailed insights, sentiment analysis, and AI-driven summaries. It supports continual improvement and overall enhancement of customer experience outcomes.

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E-reputation

The platform optimizes digital visibility by increasing review volume, monitoring Google listing performance, benchmarking competitors, and guiding teams to strengthen online perception. It transforms satisfied customers into advocates who enhance ratings and competitive positioning.

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Pros And Cons of Goodays

A quick look at Goodays's strengths and weaknesses to
help you decide if it's the right fit

Pros

Interface feels intuitive and easy to navigate
Collaboration features support efficient team communication daily
Real-time alerts help address feedback concerns promptly

Cons

Support documentation may not cover all scenarios
Performance can be slow under load/peak hours

Goodays Reviews

Insights from real users on Goodays’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Camille L.

Enterprise, 500+ employees

5.0

January 2019

“Responsive team”

Pros

I find it very easy to use and the support team is available and responsive whenever I need help.

Cons

Thanks to its practical back office, our operational teams were able to get comfortable with the solution quickly. Within just a few months of setting it up, they had completely adopted it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 1 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Goodays integrate with?

Goodays integrates with multiple external platforms, including Google, Tripadvisor, and WhatsApp.

Who are the typical users of Goodays software?

Goodays serves a broad range of industries, including banking, DIY and home and garden, electrical and building materials, fashion, grocery, automotive, and optical sectors.

What level of support does Goodays offer?

Goodays offers support through an online contact form, a knowledge base, e-books, webinars, blog, phone, and email.

Does Goodays offer an API?

Yes, Goodays offers an API.

What language does Goodays support?

Goodays software supports English and French.

Does Goodays have a mobile app?

Yes, Goodays offers a dedicated mobile application for iOS and Android devices.

What types of pricing plans does Goodays offer?

Goodays pricing varies based on your organization's requirements and budget. Request a detailed Goodays price breakdown for your organization today.