GotLiveChat: Pricing, Free Demo & Features

Name: GotLiveChat
Price: 9.95 USD
Rating: 4 (1 reviews)

Last Updated Sep 1, 2026

Overview

GotLiveChat provides real-time website live chat for customer support and sales, with an intuitive operator console, proactive chat invitations, and visitor analytics; although some users report occasional technical glitches and limited customization, responsive support and easy setup keep interactions efficient. Overall, it suits fast-paced support teams.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

$9.95

per month

GotLiveChat Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics And Reporting
Customer Feedback Surveys
Escalation Management
Customer Profiles
Ticket Management
Self-Service Portal

View All Specifications

What Is GotLiveChat?

GotLiveChat is a cloud-hosted live chat platform that connects website visitors with support or sales agents in real time. Designed for small and mid-sized businesses, it offers an operator console for managing multiple conversations, proactive chat invitations to engage visitors, canned responses to shorten reply times, and visitor tracking with analytics to help teams prioritize and resolve important inquiries quickly.

GotLiveChat Pricing

The vendor offers the following pricing plan:

Hosted Chat: $9.95/month

Request a personalized GotLiveChat pricing quote for your business today.

Disclaimer: The pricing is subject to change.

GotLiveChat Integrations

The vendor has not provided specific information about the software integration capabilities. Book a free GotLiveChat demo to learn about the integration arrangements.

Who Is GotLiveChat For?

GotLiveChat is well-suited for a wide range of industries and sectors, including:

E-commerce
Web hosting
IT services
Education
Financial services
Automotive
Retail

Is GotLiveChat Right For You?

If your website struggles to convert visitors or to respond promptly to customer inquiries, GotLiveChat addresses those problems by enabling immediate, contextual conversations and proactive outreach. Its strengths — an operator console, proactive invites, and visitor analytics — suit e-commerce and service sites that need fast lead qualification and issue resolution. Security features like encrypted chats are noted in product listings.

Still doubtful if GotLiveChat software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

GotLiveChat Features

Operator Console

A web-based operator console centralizes multiple active conversations and displays visitor context so agents can triage and respond efficiently. By consolidating chats in one interface, agents reduce response time and maintain conversation history for follow-ups and consistent support.

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Proactive Chat Invitations

Proactive invitations let the platform send pre-defined messages to select visitors based on behavior or pages viewed. This feature helps initiate timely conversations with potential buyers or visitors showing purchase intent, increasing engagement and the chance to convert casual visitors into leads.

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Visitor Tracking And Analytics

The system collects visitor metadata (location, referrer, pages viewed) and provides analytics on chat volume and agent activity. Teams use those insights to prioritize high-value visitors, measure staffing needs, and refine outreach strategies to reduce ticket resolution time.

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Canned Responses And Offline Messages

Pre-built canned responses reduce repetitive typing and speed replies for common queries, while offline messaging lets visitors leave a retrievable message when agents are unavailable. This combination maintains continuity of service and ensures inquiries aren’t lost outside business hours.

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Pros And Cons of GotLiveChat

A quick look at GotLiveChat's strengths and weaknesses to
help you decide if it's the right fit

Pros

Provide an easy-to-use operator console
Support proactive chat invitations for engagement
Offer responsive customer support and resources

Cons

Limited automation and customization options
Occasional technical glitches or chat hangs

GotLiveChat Reviews

Insights from real users on GotLiveChat’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Servesh K.

Mid-Market, 500+ employees

4.0

August 2023

“Effective real-time customer engagement”

Pros

Its ability to engage with users in real time is highly regarded and greatly improves the user experience. The live chat feature offers assistance, encourages interaction and efficiently resolves issues, resulting in customer satisfaction and business growth for us.

Cons

There can be technical glitches and support staff may be limited during non-peak hours. I have also experienced some delays in response times.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 1 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of GotLiveChat price plans are available?

.The vendor offers a single pricing plan: Hosted Chat at $9.95/month. Contact us to request a personalized GotLiveChat cost quote based on your institution's requirements.

What language does GotLiveChat support?

The software supports English only.

What level of support does GotLiveChat offer?

The platform provides support via chat and phone, plus help guides and video tutorials.

What other apps does GotLiveChat integrate with?

The vendor has not provided specific information regarding the software’s integration capabilities.

Does GotLiveChat have a mobile app?

No, the software does not have a dedicated mobile.

Does GotLiveChat offer an API?

No, GotLiveChat does not offer an API.

Who are the typical users of GotLiveChat?

Typical users include e-commerce, web hosting, IT services, education, financial services, automotive, and retail businesses.