Great Recruiters Reviews

Pros

For our company, it provides a real-time evaluation system for our staffing specialists and recruiting representatives, while also acting as a great confidence builder and public outlet for showcasing their outstanding customer service situations.

Cons

At this point, the platform has exceeded our expectations so I really can't think of any cons.

Pros

It is an effective tool for generating feedback and giving our team opportunities to improve. The feedback helps me coach individuals. The passion the support team has for this product is a key feature and they work hard to make sure we get the most out of the tool. There has been continuous development and new features that have made the product better. We love that the tool we have today is better than the tool we bought a year ago.

Cons

So far, I honestly don't have any cons to mention.

Pros

I enjoy the feedback we receive from candidates because it helps us improve our work as recruiters. It is very easy for me to use and implement into other systems.

Cons

I'm not involved in the GR integration so I can't really comment on that part.

Pros

What I really like about it is that it helps me make sure I am always providing excellent customer service. It is so nice to know when you have helped someone especially when we aren't necessarily making in-person connections because of COVID-19. Overall, I just like how it keeps us connected.

Cons

Of course, nobody likes getting bad reviews and that is really the only negative I can mention. Otherwise, I really like the software.

Pros

This tool allows us to get a handle on our brand in the open world and pushes us to maintain a high level of customer service. It also helps us find tough points with our recruiters and coach them through those areas. We have also been able to tie monetary incentives to the number of reviews left.

Cons

There should be a more direct way for me to get positive reviews onto platforms like Facebook, Google and LinkedIn. The follow-up email is nice but it is unfortunate that most of these positive reviews do not make it to other platforms.

Pros

What I like most is how simple and easy it is for us to give and receive reviews.

Cons

I just wish more companies were familiar with this platform.

Pros

As a manager who hires for a growing team, I find it super helpful to see real-time feedback on how my recruiters are doing. Feedback from our candidates is very important to our training and growth process.

Cons

One issue I have seen is that candidates sometimes leave low scores based on their interaction with the end client rather than the recruiter on my team. While that feedback can help our clients, it can negatively affect the recruiter's score.

Pros

The ease of use and Bullhorn integration are what I like most about it.

Cons

As with many early-stage software platforms, the feature set is still improving as it evolves. I would like the ability to delete users who are no longer with our organization.

Pros

For me, the automation, ease of use and integration with Bullhorn are the biggest benefits.

Cons

Having full integration with Google Reviews would be a great addition for me.

Pros

Setting it up and using it is super easy for me and there is a great team available to support us when needed.

Cons

Don't have any complaints so far. It works just as it is described.

Pros

I get fast access to review data and reviews are completed at a high response rate. Our recruiters love the tool and the leaderboard function. We have a good way to get referrals and track them, along with good social media integration with Twitter.

Cons

I wish there were more social media integrations beyond Twitter. Having Facebook and Instagram company integrations would be useful for us.

Pros

It empowers our performers and revenue drivers to build a pipeline of referrals and candidates based on objective, aggregated, real-time customer reviews. I find it exceptionally easy to use and it simplifies a part of the recruitment process that has been outdated in our industry for quite some time. It elevates and supports our culture by allowing our colleagues to drive their own success. The objective rating scale and subjective feedback are invaluable to us when making management and workflow decisions.

Cons

This question is difficult for me to answer because the product and service have really exceeded our expectations.

Pros

For me, it is a great way to get candidate and client feedback. It helps us understand gaps in our own process and identify areas we need to improve moving forward.

Cons

When I receive a lower rating in certain areas, I would like to understand why and where I could have done better.

Pros

I like that I hear back from candidates I placed about their staffing experience through my process. It also helps me identify areas where I need to improve.

Cons

Some scoring categories can feel too generic at times. With the variety of candidates I work with though, that may be the most practical approach unless the categories can be customized for each job.

Pros

It is a fantastic tool for me to receive detailed and efficient feedback directly from our clients and candidates. This program integrated well into our existing quality assurance process.

Cons

At this time, I really can't think of any drawback.

Pros

I love that recruiters can share positive reviews because it gives them something to be proud of in a sometimes-thankless role.

Cons

On the admin side, I would like the ability to remove reviews that are clearly mistakes, such as five-star ratings for every category with extremely positive comments but a thumbs-down recommendation. We should also be able to remove users who are no longer with the organization or have moved away from a recruiting role.

Pros

Using the reviews for marketing has been very helpful for us through email signatures, our website and social media shares.

Cons

It's a great product overall. Adding a client review function would make it even better and I believe that feature is already being developed.

Pros

Since we started using it, we have seen a difference in both our staff interview and selection process and client turnover and retention. Surveys are sent to our candidates and employees throughout the hiring process, helping us understand where best practices are working and what training needs to happen in the field. This has drastically decreased our client turnover ratios especially within the first 10 days on assignment. We are making stronger hiring decisions and getting longer-term placements because of it. Our recruiters enjoy the leaderboard and knowing where they rank compared with their peers.

Cons

Nothing comes to mind for me because the system is easy to work with.

Pros

Working with Bullhorn is now easy for me and this software gives us live insights into our candidates' experiences. It also allows us to build stronger relationships with them.

Cons

Having a mobile app where I could text out our personalized link would be really useful.

Pros

Seeing our recruiters light up when they receive good reviews is something I really enjoy. When not-so-good reviews come our way, I also like that we can identify the reviewer and the call and really look into why it didn't go well. This has helped us improve our recruiter training as well.

Cons

From my side, the admin functionality is only so-so. I really wish I could completely remove users from the platform instead of only filtering out those who are no longer active. A better way to save and store information from inactive users while removing them from the platform would help keep everything clean and organized.