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Overview
Gubagoo's Virtual Retailing (VR) platform provides the auto industry's most complete digital sales experience. While the agents may not be responsive around-the-clock, its seamless integration provides a single payment calculation engine for accuracy. This, paired with real-time lender approvals, ensures deals are fundable, offering customers a guided purchase from home.
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Starting Price
Custom
Gubagoo Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Gubagoo?
Gubagoo is an all-in-one digital retailing and messaging platform engineered to enhance the sales momentum and customer retention of auto dealerships. The platform introduces showroom-like conversations to the website, leveraging the ChatSmart solution to connect customers via web chat, SMS, and Facebook Messenger. By utilizing GubaIQ machine learning and AI, the platform deepens the understanding of customer needs, answers detailed vehicle questions in over 120 languages and ultimately improves both the quality and volume of qualified leads. Gubagoo serves to guarantee the absolute best experience for every customer encounter.
Gubagoo Pricing
Gubagoo Integrations
The software supports integration with multiple systems and platforms, such as:
- Apple Messages for Business
- Google Analytics
- CarWars
- OfferUp
- Autotrader
Who Is Gubagoo For?
Gubagoo software is ideal for a wide range of industries and departments, including:
- Automotive dealerships
- Auto groups
- OEMs
- Sales departments
- Service departments
- High-volume retail
Is Gubagoo Right For You?
Gubagoo is the best fit for automotive retailers looking to combine chat and sales into one unified experience. It is the only platform to receive the DrivingSales Top Rated Award for Chat Tools and the Top Award for Virtual Retailing. Its patented BEAST AI technology tracks visitor intent to generate a steady flow of high-quality, pre-qualified leads directly into your CRM. This focus on intelligent lead conversion and a seamless digital-to-in-store transition ensures unparalleled sales growth and customer satisfaction.
Still unsure if Gubagoo is the right fit? Contact us at (661) 384-7070 for further guidance.
Gubagoo Features
ChatSmart Messaging Platform
This proprietary tool connects customers to the dealership 24/7/365 via website chat, SMS, and Facebook Messenger. ChatSmart delivers vehicle details, payment options, and service scheduling directly within the chat window, driving conversion rates higher.
Virtual Retailing
This feature is the market's most robust, award-winning platform for completing a vehicle purchase entirely online. The guided shopping experience includes real-time lender decisions, integrated trade appraisals, VIN-specific F&I menus, and secure e-contracting.
GLive Mobile Application
The platform renders a mobile and web application that allows dealership teams to monitor all live chats and digital deals being handled by chat specialists. Sales staff can jump directly into conversations (ResQ), send vehicle offers, and access comprehensive real-time reports from any mobile device.
Pros And Cons of Gubagoo
Pros
Patented AI turns anonymous website visitors into leads
Seamlessly sell cars online with full digital retailing
End-to-end process generates accurate, fundable deals
Cons
Chat agents’ specific product knowledge can be improved
Agents' responses may be affected during peak hours
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Frequently Asked Questions
Does Gubagoo have a mobile app?
Yes, Gubagoo does offer a dedicated mobile app.
What types of pricing plans does Gubagoo offer?
Gubagoo price is custom, depending on user requirements. Get a detailed Gubagoo cost breakdown tailored to your specific requirements.
What other apps does Gubagoo integrate with?
Gubagoo supports integration with major social and other apps such as Facebook, WhatsApp, Apple Messages for Business, and Autotrader, and ServicePro.
What level of support does Gubagoo offer?
Gubagoo offers support via 24/7/365 live chat specialist service (Live Rep), extensive online support, training documentation, and live webinars for dealership staff.
Who are the typical users of Gubagoo?
Gubagoo features are used by automotive dealerships, dealer groups, and OEMs (Original Equipment Manufacturers) globally, who rely on the platform for maximizing lead conversion and facilitating end-to-end digital retailing.
What language does Gubagoo support?
Gubagoo software primarily supports English but GubaIQ AI is designed to support customer conversations in more than 120 languages.
Does Gubagoo offer an API?
No, Gubagoo does not offer an API.