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Overview

Gubagoo's Virtual Retailing (VR) platform provides the auto industry's most complete digital sales experience. While the agents may not be responsive around-the-clock, its seamless integration provides a single payment calculation engine for accuracy. This, paired with real-time lender approvals, ensures deals are fundable, offering customers a guided purchase from home.

Gubagoo Specifications

  • Live Chat
  • Omnichannel Support
  • CRM Integration
  • Canned Responses

Gubagoo Features

ChatSmart Messaging Platform

This proprietary tool connects customers to the dealership 24/7/365 via website chat, SMS, and Facebook Messenger. ChatSmart delivers vehicle details, payment options, and service scheduling directly within the chat window, driving conversion rates higher.

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Virtual Retailing

This feature is the market's most robust, award-winning platform for completing a vehicle purchase entirely online. The guided shopping experience includes real-time lender decisions, integrated trade appraisals, VIN-specific F&I menus, and secure e-contracting.

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GLive Mobile Application

The platform renders a mobile and web application that allows dealership teams to monitor all live chats and digital deals being handled by chat specialists. Sales staff can jump directly into conversations (ResQ), send vehicle offers, and access comprehensive real-time reports from any mobile device.

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Pros And Cons of Gubagoo

Pros

  • Patented AI turns anonymous website visitors into leads

  • Seamlessly sell cars online with full digital retailing

  • End-to-end process generates accurate, fundable deals

Cons

  • Chat agents’ specific product knowledge can be improved

  • Agents' responses may be affected during peak hours

Gubagoo Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

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0%

2

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0%

1

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Share your experience

NL
Nikki L.

Automotive, N/A employees

5.0

“Human chat support”

Pros

Having actual people answer the chats is what I appreciate most because they are not robotic at all.

Cons

They are not always able to confirm inventory availability which can be an issue for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What language does Gubagoo support?

Gubagoo software primarily supports English but GubaIQ AI is designed to support customer conversations in more than 120 languages.

What other apps does Gubagoo integrate with?

Gubagoo supports integration with major social and other apps such as Facebook, WhatsApp, Apple Messages for Business, and Autotrader, and ServicePro.

What types of pricing plans does Gubagoo offer?

Gubagoo price is custom, depending on user requirements. Get a detailed Gubagoo cost breakdown tailored to your specific requirements.

Does Gubagoo have a mobile app?

Yes, Gubagoo does offer a dedicated mobile app.

Who are the typical users of Gubagoo?

Gubagoo features are used by automotive dealerships, dealer groups, and OEMs (Original Equipment Manufacturers) globally, who rely on the platform for maximizing lead conversion and facilitating end-to-end digital retailing.

What level of support does Gubagoo offer?

Gubagoo offers support via 24/7/365 live chat specialist service (Live Rep), extensive online support, training documentation, and live webinars for dealership staff.

Does Gubagoo offer an API?

No, Gubagoo does not offer an API.