GuestTouch Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Alka D.

Hospitality, N/A employees

5.0

May 2023

“Simplified guest communication”

Pros

After using this tool for some time, I have to say it has made a world of difference in how we talk to our guests and manage our reviews and online reputation. We can easily message customers throughout their stay, from pre-arrival to post-stay. Managing reviews and responding to them is also very easy for us. I highly recommend it.

Cons

We wanted to message customers who are visiting from other countries and we are now working on making that possible. Other than that, everything has been great for us.