Hakema: Pricing, Free Demo & Features

Name: Hakema
Rating: 5 (1 reviews)

Last Updated Sep 1, 2026

Overview

Hakema is an extensive customer service platform that automates online bookings and collects customer reviews to enhance engagement and satisfaction. While the platform’s performance can be slow under extensive load, it enables marketing promotions via social media and email while retaining customer loyalty through automated reminders.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Hakema Specifications

Live Chat
Omnichannel Support
Analytics And Reporting
Self‑Service Portal
Ticket Management
CRM Integration
Canned Responses
Customer Feedback Surveys
Escalation Management
Self-Service Portal

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What Is Hakema?

Hakema is a cloud-based customer service platform that manages online bookings, customer records, marketing campaigns, and feedback collection in a unified system. It supports scheduling across web, mobile, and social media platforms, allowing businesses to track bookings and customer activity. The platform’s reporting dashboards provide insights into service popularity, booking trends, and customer engagement, helping teams optimize operations. It also automates promotions, loyalty programs, and review collection to improve client relationships and service quality.

Hakema Pricing

Hakema pricing varies according to the following plan:

Starter Plan: €24/month
Lite Plan: €54/month
Plus Plan: €84/month
Enterprise Plan: custom pricing

Get a Hakema price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

Hakema Integrations

The vendor has not provided details about third-party integrations for this software. Schedule a Hakema demo to learn more about the software capabilities.

Who Is Hakema For?

Hakema is suitable for the following businesses:

Salons
Spas
Massage parlors
Pet services
Kitchen and bathroom services
Tattoo services

Is Hakema Right For You?

Hakema software is suitable for businesses aiming to streamline bookings, improve customer engagement, and boost marketing effectiveness. It enables scheduling across multiple channels while capturing feedback and reviews to enhance service quality. The platform also automates reminders and loyalty features to strengthen client retention.

Still not sure if Hakema is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

Hakema Features

Online Booking

Hakema offers extensive booking access through the web, mobile, tablet, Facebook and other social platforms. It accepts bookings for multiple services in a single session per booking slot and synchronizes staff and calendar availability to ensure accurate scheduling.

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Customer Register

The software stores customer information including service history, contact details, and past bookings for future reference. It maintains a database of clients enabling review of individual customer records when booking or processing service requests.

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Marketing

The system allows creation and sharing of social media promotions and marketing campaigns via Facebook, Instagram, Twitter and email to attract visitors. It enables sending email and SMS campaigns through the customer database to notify clients about offers or promotions.

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Reporting

The system provides dashboards showing booking numbers by day, week, and month to track business volume trends. Its reports include ‘Most‑Booked Services’ and ‘Booking Sources’ to evaluate service popularity and acquisition channels.

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Pros And Cons of Hakema

A quick look at Hakema's strengths and weaknesses to
help you decide if it's the right fit

Pros

Automates review collection
Enhances customer retention via reminders
Provides loyalty program automation
Offers multi-channel accessibility

Cons

Updates may slow down implementation time
Extensive capabilities may initially overwhelm users

Hakema Reviews

Insights from real users on Hakema’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Preeti J.

Not Specified, N/A employees

5.0

March 2016

“Useful review and booking tools”

Pros

Even with all the options it offers, I find this tool easy to use especially with its promotional and review tools. The Book Now plugin for my website and Facebook Page has helped us track parent and student inquiries. I would definitely recommend it to others because it is really easy for me to set up and lets me add all kinds of details that fit our needs. When something doesn't work the way I want it to, the support team is very kind, helpful and prompt.

Cons

I don't have anything negative to mention.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 1 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does Hakema offer?

The vendor offers customized pricing plans according to different business needs. It offers a Starter Plan at €24/month, a Lite Plan at €54/month, a Plus Plan at €84/month, and an Enterprise Plan that provides customized pricing. Get a customized Hakema cost breakdown for your business today.

What language does Hakema support?

Hakema software supports English and Finnish.

Does Hakema have a mobile app?

No, Hakema does not offer a mobile app.

Does Hakema offer an API?

Yes, Hakema does offer an API.

Who are the typical users of Hakema?

The typical users of Hakema include businesses like salons, spas, massage parlors, pet services, kitchen and bathroom services, and tattoo services.

What other apps does Hakema integrate with?

The vendor has not provided details about third-party integrations for this software.

What level of support does Hakema offer?

Hakema offers support through a knowledge base.