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Overview
HiJiffy provides a specialized AI-powered guest communications hub, designed to manage all interactions across the full guest journey and maximize direct revenue for hotels. Although the initial setup might be a little complex, its AI tool significantly reduces operational load while delivering exceptional customer service.
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Starting Price
Custom
HiJiffy Specifications
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
What Is HiJiffy?
HiJiffy is a guest communications hub built specifically for the demanding hospitality sector. It leverages advanced conversational AI to digitalize the entire guest experience, from booking through check-out. The platform helps hotels of all sizes cut down on repetitive tasks by answering prospective guests’ frequently asked questions, automating common queries. Furthermore, it uses personalized campaigns to generate revenue through upselling opportunities.
HiJiffy Pricing
The vendor offers the following four HiJiffy pricing plans:
- Basic – €105/month
- Pro – €170/month
- Premium – €350/month
- Enterprise – Custom pricing
Disclaimer: The pricing is subject to change.
HiJiffy Integrations
The platform integrates with multiple systems, such as:
- Bowo
- Dingus
- eZee Absolute – Online Hotel PMS
- Guestline
- Hoteligy
- InovGuest
- Ingenico
Who Is HiJiffy For?
HiJiffy software is ideal for a wide range of sectors and industries, including:
- Hospitality
- Information technology
- Marketing
Is HiJiffy Right For You?
If you are looking for specialized hospitality technology to solve acute labor shortages and maximize direct revenue, then HiJiffy might be the perfect fit. It is renowned for its ability to transform guest communication into a measurable profit center. Additionally, the software provides the highest standards of compliance, security, and privacy to safeguard data against any threats.
Still have queries about the HiJiffy software? Contact our customer support team at (661) 384-7070, who will answer all your questions to help you make the right decision.
HiJiffy Features
HiJiffy software gathers valuable insights on the guest experience by proactively sending surveys during their stay. It allows real-time collection of actionable feedback, enabling rapid intervention and service recovery. The system elevates the overall service quality and boosts customer retention.
HiJiffy features an AI-powered virtual concierge to efficiently manage all guest requests while they are in-house. It accurately routes requests, from housekeeping needs to maintenance issues, directly to the appropriate operational team, ensuring instant and streamlined resolution.
The platform ensures a seamless and enjoyable guest experience by automatically sending personalized messages at key journey stages. Messages can be deployed before, during, or after check-in to set a positive tone and provide vital information. The platform minimizes guest anxiety and improves staff efficiency.
The system enhances sales capabilities using an AI virtual assistant that guides users through the reservation process. It simplifies complex booking steps, allowing guests to book with ease directly via chat, thereby maximizing conversion rates and reducing abandoned sales.
Reduce staff workload and the cost of manual communication by instantly providing accurate information using this functionality. The platform’s conversational AI, specifically trained for hospitality, ensures prospective guests receive the information they need regarding property policies, local amenities, and services without staff intervention.
