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Overview
Inforobo helps businesses automate support and sales with voice-enabled AI chatbots and lead generation tools. While complex queries require human intervention, its 24/7 availability and speech recognition ensure seamless interactions. Overall, it is a robust solution for companies seeking efficient, hybrid customer service automation.
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Starting Price
Custom
Inforobo Specifications
- Live Chat
- Canned Responses
- Automated Responses and Chatbots
- Knowledge Base
What Is Inforobo?
Inforobo is a cloud-based AI virtual assistant platform tailored for businesses across various industries, including e-commerce and corporate sectors. It offers solutions for automating customer service, sales, and lead acquisition. The system functions as an intelligent interface that interacts with website visitors through natural language processing. It simplifies operational workflows by combining automated virtual assistance with live support capabilities, helping organizations maintain continuous presence and improve user satisfaction.
Inforobo Pricing
Inforobo Integrations
Who Is Inforobo For?
Inforobo is ideal for a wide range of industries and sectors, including:
- Education
- Finance
- Healthcare
- Law
- Government
- Restaurants
- Retail
Is Inforobo Right For You?
If you are looking for round-the-clock customer engagement automation, this software could be the ideal choice for you. Inforobo helps businesses stay responsive 24/7, deliver instant support, engage leads automatically, and lower support and sales costs. As a ready-to-use SaaS chatbot, it works without coding and supports web, mobile, and tablet users — ideal for growing teams that want consistent customer support and reliable lead capture.
Still doubtful if Inforobo is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Inforobo Features
Customer Engagement
The software enables businesses to provide real-time support using AI that handles text and voice interactions. Users can ensure 24/7 availability to resolve queries instantly without human delays. This feature also utilizes proactive triggers to capture leads and maintains consistent engagement across desktop and mobile devices.
Reports And Analytics
Inforobo software includes flexible reporting tools that display vital statistics, analytics, and conversation logs. Users can monitor visitor activities and review chat histories to gain actionable insights. The platform provides a dashboard for tracking performance metrics, helping businesses identify trends and optimize their support strategies effectively.
Team Management
This feature allows administrators to organize support staff by creating agent groups and assigning specific roles. The platform enables users to manage multiple accounts and utilizes smart routing to direct inquiries to the right team members. Inforobo software ensures seamless collaboration and efficient distribution of workload.
Chat Tools
Users can utilize various utilities such as multimedia sharing, file transfers, and a WYSIWYG editor for rich communication. The software provides real-time notifications and allows for smooth chat transfers between agents. Inforobo software also retains chat archives and displays visitor information to enhance support context.
Customization
The platform allows users to fully brand the chat interface by adjusting window positioning, colors, and sizes to fit their site. Inforobo supports custom avatars, specific greeting messages, and white-labeling options. Users can configure these settings to ensure the virtual assistant reflects their unique corporate identity.
Pros And Cons of Inforobo
Pros
Provides voice-enabled conversations around the clock
Automates lead capture from website visitors
Enables human takeover for complex issues
Cons
May require setup and customization expertise
Speech accuracy depends on language and audio
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Frequently Asked Questions
Who are the typical users of Inforobo?
Inforobo features are used by organizations across industries and sectors, including finance, healthcare, and education.
What other apps does Inforobo integrate with?
The vendor has not listed any available third-party integrations for this software.
Does Inforobo offer an API?
Yes, Inforobo offers an API.
What language does Inforobo support?
Inforobo primarily supports the English language.
What types of pricing plans does Inforobo offer?
The vendor offers customizable and flexible Inforobo price plans. Get a detailed Inforobo cost breakdown tailored to your specific requirements.
Does Inforobo have a mobile app?
No, Inforobo does not offer a dedicated mobile app.
What level of support does Inforobo offer?
Inforobo offers support through contact forms.