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Overview
INTOUCH helps organizations manage customer communications across email, print, and web through a secure, cloud-based platform with robust data integration. Although it may need customization for non-standard workflows, the platform is ideal for healthcare, insurance, and financial teams seeking compliant, scalable, and efficient communication management at enterprise scale.
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Starting Price
$2,500
/month
INTOUCH Specifications
Omnichannel Support
CRM Integration
Self-Service Portal
Call Center Management
What Is INTOUCH?
INTOUCH is an advanced and user-friendly Customer Communications Management (CCM) solution designed for enterprise-scale operations. Its core offering allows business users to create and manage crucial customer communications swiftly, eliminating the need for IT intervention, delays, or chargebacks. It offers a sleek, context-sensitive user interface that improves employee productivity and provides a superior user experience. The inherent security architecture ensures customer data is protected while in use, at rest, and in transit, solving major compliance pain points for large businesses.
INTOUCH Pricing
INTOUCH cost is based on the number of users and value of communications, with all-inclusive subscription plans starting from $2,500/month.
Disclaimer: The pricing is subject to change.
INTOUCH Integrations
Who Is INTOUCH For?
INTOUCH is ideal for a wide range of industries and sectors, including:
- Market research
- IT advisory
- Financial services
- Insurance advisory
- CCM research and advisory
- Business process outsourcing (BPO)
Is INTOUCH Right For You?
INTOUCH is the ideal choice for organizations needing a powerful, modern Customer Communications Management solution that simplifies complex processes. It's fully cloud-based, microservices-based architecture ensures rapid implementation and delivers a short time-to-value, while its truly intuitive user interface guarantees high user adoption and efficiency. Analyst firms like Forrester and Aspire recognize INTOUCH for its transparent pricing and contextually driven solutions. If you seek an enterprise-grade platform that maximizes ROI and empowers business users, INTOUCH is the superior fit.
Are you still unsure if INTOUCH software is the right option? Call us at (661) 384-7070 for further assistance.
INTOUCH Features
The software enables business users to create and manage customer communications independently, minimizing delays and reducing reliance on IT support. It streamlines daily tasks, improves operational efficiency, and ensures teams deliver consistent, accurate communications across channels without technical barriers for teams.
INTOUCH provides a modern, context-sensitive interface that supports the full range of enterprise-grade CCM tasks. It helps users navigate templates, data inputs, and workflows with clarity, enabling faster content assembly and ensuring communications follow organizational standards across all processes.
This feature allows organizations to operate entirely in the cloud without investing in on-premises infrastructure. It reduces hardware expenses, simplifies system maintenance, and delivers predictable costs, enabling teams to scale communication needs efficiently while benefiting from continuous updates for growth.
