Last Updated
Overview
Kiyoh provides a review system for web shops, improving Google visibility and offering shop and product reviews with automated invites and customizable widgets. Although some web shop platforms may need custom integration, its ‘Easy Click’ invites and XML widget simplify collection and display. Overall, Kiyoh is a practical review solution.
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Starting Price
Custom
Kiyoh Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Kiyoh?
Kiyoh is a review-management platform for e-commerce businesses and web shops that helps collect, verify, and publish customer feedback. Its ‘Personal Invite Link’ enables outreach via email, SMS, or WhatsApp to improve response rates. The ‘Easy Click’ module lets customers rate directly from invitations to raise completion, while the ‘Product Reviews’ module provides product-level feedback to reduce returns and clarify expectations. Built-in reporting helps identify service and product improvement opportunities.
Kiyoh Pricing
The software offers the following plans:
- Go: €35/150 invites/month
- Pro: €45/300 invites/month
- Premium: €100/3000 invites/month
A trial is also available. All plans are billed annually.
Disclaimer: The pricing is subject to change.
Kiyoh Integrations
The platform integrates with several third-party applications and systems, such as Google Shopping, for connected workflows.
Who Is Kiyoh For?
Kiyoh is well-suited for retail and e-commerce businesses, which may include:
- Home décor retailers
- Clothing and fashion boutiques
- Consumer electronics stores
- Specialty sporting goods shops
- B2B wholesale and supply-chain vendors
Is Kiyoh Right For You?
Web shops that struggle to build trust, convert visitors, or gather actionable feedback may miss sales and face higher returns. Kiyoh addresses these problems with automated and personalized invites, product-level reviews that help reduce returns, embeddable widgets for on-site and search visibility, and Google Review Partner accreditation for improved search presence. Overall, it suits e-commerce teams seeking reliable, structured review collection and display.
Still doubtful if Kiyoh software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Kiyoh Features
Shop Reviews
Kiyoh features a shop review system that presents supplier feedback to assist buyers during their orientation and purchasing process. Information becomes easier to interpret across online searches. Review ownership remains with the business, supporting long-term transparency and trust.
Customizable Widgets And Review Presentation
With this feature, multiple widget styles are available to match website design and showcase reviews professionally. Placement options allow reviews to be visible at the top, helping visitors gain confidence quickly while browsing the site.
Personal Invite Link And Multi-Channel Outreach
The platform provides personalized invitation links that can be shared via email, WhatsApp, SMS, Facebook, and other channels. This flexibility helps ensure messages reach customers through their preferred communication method, supporting broader engagement.
Star QR Codes
The software offers personalized Quick Response (QR) codes as an alternative way to request customer reviews. QR codes are accessible even without email addresses, providing a unique and convenient method for collecting feedback directly from customers.
Pros And Cons of Kiyoh
Pros
Helps enhance customer trust with reviews
Inviting customers for reviews is easy
Widget can be published with personalized branding
Cons
Might require initial training for better software adoption
Customer support times may vary during peak hours
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Frequently Asked Questions
What level of support does Kiyoh offer?
The platform provides support via phone, email, and FAQs.
Does Kiyoh offer an API?
Yes, Kiyoh offers an API.
Does Kiyoh have a mobile app?
No, Kiyoh does not offer a mobile app.
What language does Kiyoh support?
The software supports English and Dutch.
What types of Kiyoh price plans are available?
The software provides three plans: Go (€35/150 invites/month), Pro (€45/300 invites/month), and Premium (€100/3000 invites/month). It also includes a trial option. All plans are billed annually. Contact us to request a personalized Kiyoh cost quote based on your institution's requirements.
Who are the typical users of Kiyoh?
Kiyoh is particularly well-suited for retail and e-commerce businesses, which may include home décor retailers, clothing and fashion boutiques, consumer electronics stores, specialty sporting goods shops, and B2B wholesale or supply-chain vendors.
What other apps does Kiyoh integrate with?
The platform connects with multiple third-party applications and systems, including Google Shopping, to enable seamless workflows.