LiveAdmins Reviews

Pros

We use this software for one of our clients and it fits really well because the site gets visitors at all hours of the day and night. WebGreeter helps capture their information and gives potential customers a reason to return to the website. Having a real person available to chat with them 24/7 has been fantastic.

Cons

I don't have much negative to say about this software. The customer support has been stellar. There are occasional language barrier moments but we've been able to work through them.

Pros

They're very consistent about following up and getting tasks finished quickly. Out of all our digital channels at the dealership, chat leads bring in the highest conversions.

Cons

The one area that could improve results even more for us would be having greeters who are more knowledgeable about automotive topics and able to handle basic car-related questions.