LiveCaller: Pricing, Free Demo & Features

Name: LiveCaller
Rating: 5 (2 reviews)

Last Updated Sep 2, 2026

Overview

LiveCaller delivers a unified communication suite, enhancing customer engagement with its valuable co-browsing feature. While some users report complexity in the data deletion process, the software’s extensive feature set provides exceptional value, making it a compelling choice for streamlined customer interactions.

Overall Rating

Based on 2 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

LiveCaller Specifications

Live Chat
Omnichannel Support
Analytics and Reporting
Customer Profiles
Queue management
Email management
Customer Feedback Surveys
Self-Service Portal
Ticket Management
CRM Integration

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What Is LiveCaller?

LiveCaller is a customer communication platform designed for businesses seeking to consolidate their support and sales channels. It enables direct engagement with website visitors through integrated tools like one-click web calls and real-time web chat. By centralizing these interactions into a single dashboard, the software helps companies increase agent productivity and improve customer satisfaction. This ultimately prevents lead drop-off and boosts online conversion rates for small to medium-sized businesses.

LiveCaller Pricing

The LiveCaller pricing starts at $17.00 /month/agent for Web Chat and Web Call services. The final cost depends on the number of agents and selected services.

A 14-day free trial is also available. Get in touch with us to get a customized LiveCaller cost quote.

Disclaimer: The pricing is subject to change.

LiveCaller Integrations

The software supports integration with multiple systems and platforms, such as:

Facebook Messenger
Viber
Telegram

Book a free LiveCaller demo to learn more about its integration arrangements.

Who Is LiveCaller For?

LiveCaller is ideal for a wide range of industries and sectors, including:

Marketing and advertising
Wellness and fitness
Healthcare
Information services
Publishing

Is LiveCaller Right For You?

LiveCaller is an excellent fit for businesses that prioritize a straightforward, high-value solution for customer communication. Its standout feature is the inclusion of co-browsing within its standard, affordable plan, a capability often reserved for the premium tiers of its competitors. This makes it particularly powerful for companies requiring hands-on customer support or guided sales processes. The platform's core offering is simple to implement and manage, making it an ideal fit for a diverse user base.

Are you still not sure about LiveCaller and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

LiveCaller Features

Web Call

This feature allows website visitors to initiate a voice call directly from their browser with a single click, eliminating the need for a phone. It provides an immediate connection to sales or support teams, helping answer customer questions instantly to secure sales.

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Web Chat

The platform’s web chat enables real-time text-based conversations with customers. Agents can handle multiple chats, share files, and use canned responses to improve efficiency. All chat histories are stored, allowing for later analysis of agent performance and customer trends.

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Omni Channel

LiveCaller’s omni-channel inbox centralizes communications from various external sources, including social messaging apps. This unified view ensures agents can manage all customer interactions from a single dashboard, providing a consistent service experience regardless of the platform the customer uses.

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Co-Browsing

With co-browsing, agents can securely view and interact with a customer's web browser screen in real-time. This tool is invaluable for troubleshooting technical issues, guiding users through complex forms, or providing interactive product demonstrations to close more sales effectively.

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Pros And Cons of LiveCaller

A quick look at LiveCaller's strengths and weaknesses to
help you decide if it's the right fit

Pros

Simple and fast implementation
All channels in one dashboard
Easy to install and integrate

Cons

Data deletion process is complex
Occasional dropped calls on weak Wi-Fi

LiveCaller Reviews

Insights from real users on LiveCaller’s features,
performance, and overall experience.

Total 2 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Anonymous

Arts and Crafts, 11-50 employees

Less than 6 months

5.0

September 2025

“Simple to install and integrate”

Pros

Getting started with it was quick since it's readily accessible, simple to install and easy to integrate with the dashboard. It gives a convenient way to communicate with website visitors and makes stronger engagement possible. The chat feature, in particular, makes it especially effective.

Cons

Deleting data in LiveCaller should be made simpler to improve usability. Another notable downside is the absence of a mobile app for screen management which is a significant drawback while using LiveCaller.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Desiree G.

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0

February 2025

“Ability to use it through social media apps”

Pros

A feature I really enjoy is being able to use it through social media apps. That's incredibly convenient when some of the people you need to contact are only available on something like Facebook Messenger. The dashboard also looks excellent and does a really good job of connecting you almost instantly to everything you need to reach clients or coworkers.

Cons

I did notice two drawbacks with it. First, if you want the option to talk through social media, the monthly price increases. Second, I've had calls drop in the app before so you really need a strong Wi-Fi signal or a solid data connection.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 2 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Who are the typical users of LiveCaller?

Businesses across various industries, including health care, publishing, marketing and advertising, wellness and fitness, and information services, benefit from LiveCaller features.

What types of pricing plans does LiveCaller offer?

The platform’s pricing starts at $17/month/agent for Web Chat and Web Call, with final costs based on agent count and chosen services. A 14-day free trial is available. You can also request a personalized LiveCaller price quote now.

What language does LiveCaller support?

The platform is primarily available in English.

Does LiveCaller offer an API?

Yes, LiveCaller software provides an API.

What other apps does LiveCaller integrate with?

The software integrates with multiple platforms, including Telegram, Viber, and Facebook Messenger.

What level of support does LiveCaller offer?

The software offers a help center, email, and chat support.

Does LiveCaller have a mobile application?

LiveCaller does not currently offer a dedicated mobile application