LiveCaller Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 11-50 employees
Less than 6 months
“Simple to install and integrate”
Pros
Getting started with it was quick since it's readily accessible, simple to install and easy to integrate with the dashboard. It gives a convenient way to communicate with website visitors and makes stronger engagement possible. The chat feature, in particular, makes it especially effective.
Cons
Deleting data in LiveCaller should be made simpler to improve usability. Another notable downside is the absence of a mobile app for screen management which is a significant drawback while using LiveCaller.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“Ability to use it through social media apps”
Pros
A feature I really enjoy is being able to use it through social media apps. That's incredibly convenient when some of the people you need to contact are only available on something like Facebook Messenger. The dashboard also looks excellent and does a really good job of connecting you almost instantly to everything you need to reach clients or coworkers.
Cons
I did notice two drawbacks with it. First, if you want the option to talk through social media, the monthly price increases. Second, I've had calls drop in the app before so you really need a strong Wi-Fi signal or a solid data connection.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9