Localyser
Last Updated
Overview
Localyser helps businesses monitor and improve their online reputation by collecting, responding to, and analyzing customer reviews across multiple platforms. While it offers limited advanced analytics, it strengthens visibility and engagement. Ideal for multi-location restaurants, retail chains, and service providers aiming to build trust and attract more customers.
Overall Rating
Based on 3 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Multiple Tiers
Localyser Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
Localyser Features
Unified Review Dashboard
Users can manage all reviews in one organized dashboard, tracking, analyzing, and responding across multiple platforms. This feature ensures timely engagement, boosts customer loyalty, and helps multi-location restaurants, retail chains, and service providers maintain a consistent and strong online reputation.
Centralized Listings Management
This feature allows users to control all business listings from a single dashboard, ensuring accurate, consistent information across platforms. It maximizes visibility and supports multi-location restaurants, retail chains, and service providers in maintaining a powerful online presence.
Unified Customer Inbox
The software enables businesses to unify all customer messages in one inbox for quick, seamless replies. It simplifies communication, organizes message history, and helps multi-location restaurants, retail chains, and service providers engage with their customers more efficiently.
Targeted Feedback Collection
Localyser helps gather targeted customer feedback with AI-driven questions and shareable review pages. It enhances ratings, generates more positive reviews, captures valuable customer data, and supports multi-location restaurants, retail chains, and service providers in building trust and visibility.
AI Performance Insights
This feature provides AI-powered analytics to track trends, review ratings, and competitor performance across locations. It empowers multi-location restaurants, retail chains, and service providers to make informed, data-driven decisions and improve operational efficiency with confidence.
Pros And Cons of Localyser
Pros
Centralized dashboard for all locations’ feedback
Export reviews in Excel for convenience
Offers a unified inbox for social messages
Cons
Certain comments appear slowly in the dashboard
Manual review responses can be time-consuming
Localyser Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 101-500 employees
More than a year
“Huge time-saver”
Pros
Right away, it proved to be a real time-saver. It's efficient, simple to use and the customer support has been very solid whenever needed. Having reviews aggregated, filtered and organized in one place saves a lot of time every day and it also makes responding to them much more manageable.
Cons
It doesn't support responding on every review platform yet so there are still a few coverage gaps. Another downside is the lack of public pricing details which makes it tougher to compare it with other options without first speaking to the sales team.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
Less than 6 months
“Useful review export tools”
Pros
Getting reviews into Excel is really convenient and checking each store's rating is simple. It also helps that you can choose individual store locations separately and sort everything accordingly.
Cons
The only hassle is having to pick each star rating one at a time. It would make the work much easier if there were a toggle to select all star ratings at once.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Hospitality, 51-100 employees
Less than a year
“Centralized review management tool”
Pros
Having it as one centralized place to monitor and reply to customer reviews for all our branches has been a big advantage. It saves us a lot of time and makes it much easier to keep track of customer sentiment effectively.
Cons
Reporting and analytics can be improved. More flexibility and extra customization options would help it align better with our internal tracking needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Frequently Asked Questions
What level of support does Localyser offer?
Localyser provides support through email, online form, FAQs, and a help center.
What types of pricing plans does Localyser offer?
Localyser pricing is customized across the Starter, Pro, and Premium plans. Get in touch for a personalized Localyser cost estimate.
What other apps does Localyser integrate with?
Localyser integrates with a variety of 3rd-party apps, including Airbnb, Zomato, Twitter, Deliveroo, Facebook, Uber Eats, and Instagram software.
Who are the typical users of Localyser?
Localyser features are mainly used by organizations in industries and sectors, including real estate, automotive, health and wellness, legal, restaurants, hospitality, and retail.
What language does Localyser support?
Localyser supports a wide range of languages, including English, French, Spanish, and Arabic.
Does Localyser have a mobile app?
Yes, Localyser has a mobile app for Android and iOS users.
Does Localyser offer an API?
Yes, Localyser offers an API.