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Overview
Locl provides tools for managing customer-facing reviews, Q&A, and social posts. While it does not offer help desk or ticket-based support features, it focuses on public customer interactions across multiple locations. Overall, it is suitable for businesses that manage customer interactions through public platforms.
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Starting Price
Custom
Locl Specifications
- Analytics And Reporting
- Customer Profiles
- Knowledge Base
- Ticket Management
What Is Locl?
Locl is a customer communications–focused platform that helps businesses manage and respond to customer interactions across Google Business Profile, Facebook, and Instagram. It centralizes customer reviews and Q&A in one place, enables quick replies and automated review responses, and allows teams to engage with customers across multiple locations. Locl also supports scheduled social posting to business listings and social platforms, helping businesses maintain consistent customer-facing communication.
Locl Pricing
Locl Integrations
The software supports integration with multiple systems and platforms, such as:
- Stripe
- Square for Retail
- Instagram software
- Shopify software
Who Is Locl For?
Locl is ideal for organizations across a wide range of industries and sectors, including:
- Retail
- Hospitality and tourism
- Healthcare
- Real estate
- Food and beverage
- Marketing and advertising
Is Locl Right For You?
If you’re a small business, marketing agency, or brand looking to manage customer-facing interactions on public platforms, Locl can help coordinate responses to reviews and questions across multiple locations. It is suited for teams that want to maintain a professional presence and stay responsive to customers without relying on traditional help desk or ticketing systems.
Still doubtful if Locl software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Locl Features
Directories Automation
This feature enrolls and synchronizes business listings across Google Business Profile and over 50 top consumer directories. The platform ensures that an organization’s information is accurate and consistent everywhere online. This helps improve local search performance and customer discovery.
Reputation Management
The platform allows users to monitor and manage their online reputation on Google Business Profile and Facebook automatically. Locl provides personalized, prompt autoreplies that teams can review before posting, maintaining professional communication. Its customizable response options further add control and flexibility.
Social Posting Automation
This feature creates, schedules, and publishes social content automatically without using generative AI images. The software helps maintain consistent and accurate brand representation while saving time on social media management. It supports a positive and professional online presence.
Customer Analytics And Insights
This feature delivers real-time performance data, tracking local search rankings, customer reviews, and engagement metrics. It provides actionable insights to support data-driven business decisions aimed at growth and visibility. It includes historical data for up to 18 months to analyze trends.
Pros And Cons of Locl
Pros
Automates local SEO tasks efficiently
Simplifies management of business listings
Provides actionable real-time analytics
Cons
Interface could benefit from visual updates
Performance may slow during peak usage
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Frequently Asked Questions
Does Locl offer an API?
Yes, Locl offers an API.
Does Locl have a mobile app?
No, Locl does not offer a dedicated mobile app.
Who are the typical users of Locl?
Locl features are used by organizations across a wide range of industries and sectors, including retail, hospitality and tourism.
What language does Locl support?
Locl primarily supports the English language.
What types of pricing plans does Locl offer?
Locl price is custom based, tailored to organization’s specific requirements. Get a detailed Locl cost breakdown tailored to your specific requirements.
What level of support does Locl offer?
Locl offers support through email and an online contact form.
What other apps does Locl integrate with?
Locl integrates with multiple systems and platforms, including Google, Stripe, Square for Retail, and Facebook.