Maqpie

Maqpie Reviews

Total 12 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Logistics and Supply Chain, 500+ employees

4.0

“Well-designed software”

Pros

Right away, it blended into my app in a way that feels natural instead of looking like a tacky add-on. The design feels like it actually belongs inside the software and it's also very lightweight so it doesn't drag down performance or slow everything else down.

Cons

At times, it can feel a little too basic. If you need more complex automation or want to connect it with a lot of other apps, you may run into limitations. The help documentation is decent but when it comes to the more advanced settings, I still end up clicking around trying to figure things out.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

A
Anonymous

Oil & Energy, 101-500 employees

5.0

“Useful AI-powered insights”

Pros

it brings together AI-powered insights and workflow automation inside a clean, user-friendly interface. It makes it possible to connect multiple tools and automate processes without needing much technical knowledge. I also appreciate that workflows can be triggered by real-time data and enhanced with AI features which makes the platform feel modern, capable and well-suited for scaling operations efficiently.

Cons

Even though the platform is very powerful, the integration options are a little more limited than some other tools in the same category. A few of the more advanced workflows take some trial and error before landing on the best setup. The documentation and onboarding materials could also be more detailed especially for non-technical users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RB
Randol B.

Not Specified, 101-500 employees

4.0

“Great for team messaging”

Pros

It works really well for our B2B team in Germany because it stays lean, focused and free of distractions. It's especially good for team messaging and quick collaboration without feeling overloaded with features we don't need. A big advantage is that it's GDPR-compliant by design, with data kept within Europe and privacy settings that are easy to understand. That takes a lot of the stress out of internal communication from a compliance standpoint. The interface is also clean and user-friendly so the team was able to start using it almost immediately with barely any training. On top of that, the initial setup was fast and simple, much simpler than some of the other team tools we've tested.

Cons

That said, it feels a bit limited once our B2B work goes beyond quick and lightweight communication. Its collaboration features are fairly basic and there's no strong built-in task management, file versioning or threaded conversations for more in-depth discussions. When a simple chat starts turning into a larger project, we usually end up moving to other tools to keep track of action items properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

PJ
Paul J.

Not Specified, N/A employees

5.0

“All-in-one team communication tool”

Pros

Having it in place has made a big difference because it brings team communication into one platform so I no longer need to juggle multiple apps for business messaging and file sharing. It really helps cut down on scattered conversations and the overload of information that comes with using too many separate tools. The integrations with other software work well and add a lot of value especially when it comes to cloud sharing and project management tools. Getting everything set up in the beginning was also simple and user-friendly.

Cons

At this point, I haven't run into anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DP
Donald P.

Not Specified, N/A employees

4.0

“saves me time”

Pros

Everything is centralized in one simple dashboard. I can see the key activity and manage things from a single place instead of constantly switching between different tools. That saves me time, keeps my work more organized and makes the overall workload feel less stressful. Setup and day-to-day management were also simple.

Cons

A few parts still feel a bit limited especially when it comes to customization. I'd like more control over the dashboard layout which widgets appear and how they're arranged. Some features also seem restricted in their settings, particularly automation rules and reporting options so making those more flexible would help it fit different workflow needs better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SD
Suchika D.

Computer Software, 11-50 employees

5.0

“Messaging feature works well”

Pros

At the moment, I'm only using this company's messaging feature and it works really well. It lets us chat with multiple team members at the same time and the interface is simple to use. The mobile messaging side is also solid and works efficiently.

Cons

the chat still limits how many members can join a conversation at the same time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JJ
Joshuva J.

Computer & Network Security, 101-500 employees

4.0

“Efficient messaging service”

Pros

This real-time messaging service has been efficient and convenient to use for both our SaaS setup and the user interface. The interactive real-time interface has also been a genuinely helpful tool in day-to-day use.

Cons

Customization options feel a bit restricted. That makes it harder to tailor the platform to a specific project or task and have it progress exactly the way it needs to.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

RS
Ruchit S.

Education Management, 11-50 employees

4.0

“solid range of tools”

Pros

Getting started with it takes very little effort. The platform feels user-friendly so even people without a technical background can pick up its features quickly. It also comes with a solid range of tools for keeping customer service teams and customer relationships well organized, including automated workflows, real-time analytics and customer segmentation. On top of that, it provides customer support for businesses that want more personalized assistance.

Cons

Customization is fairly limited and some features feel basic. While the platform is simple to work with, it does not offer much flexibility for adjusting workflows or building more complex tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

SC
Safeer C.

Information Technology and Services, 500+ employees

5.0

“End-to-end network connectivity”

Pros

I really appreciate that it gives end-to-end connectivity from a network perspective, along with all the relevant details like IP information, speed and similar data.

Cons

There are no downsides that I can think of.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Veterinary, 101-500 employees

4.0

“My favorite workplace chat tool”

Pros

Using it has been a really positive experience because it's very simple to use and the employees seem to genuinely enjoy working with it too. I've only used one other workplace chat tool before but this one has definitely been my favorite.

Cons

Faced no issues so far. From what I know, if corporate ever wanted something changed, they would submit a complaint to IT and it always got taken care of.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AB
Alan B.

Computer Software, 500+ employees

5.0

“improved our internal communication”

Pros

Getting it up and running was very simple and after that it was just as simple to use for connecting both new members and existing employees. Messages came through instantly which really improved our internal communication. It also helped management stay closely connected with the whole team as well as with their peers and that made it easier to get jobs finished faster while cutting down on the need to create tickets.

Cons

Honestly, there was very little to complain about with it. The only issue I can point to is that it was occasionally a bit slow to load and some users were being logged out each day instead of staying signed in. We did report it to their IT team though and they said it was already in the pipeline to be fixed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Architecture & Planning, 101-500 employees

5.0

“Excellent chat widget”

Pros

The chat widget is easily the standout feature of this app.

Cons

The full-screen inbox messenger could be improved to make it simpler to view on screen.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10