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Overview

Maqpie boosts in-app user communication with chat widgets, full-screen inboxes, and mobile messaging, enhancing engagement and retention. Although limited workflow customization options are offered, it helps SaaS and app-based teams streamline user interactions and collaboration. This makes it the ideal solution for growing software platforms and digital products.

Maqpie Specifications

  • Live Chat
  • Omnichannel Support
  • Email Management
  • Customer Profiles

Maqpie Features

Chat Widget

Users can communicate directly inside your application through a beautifully designed chat widget. It integrates within minutes without coding, keeps discussions contextual, reduces interruptions, improves productivity, and strengthens retention by helping people collaborate naturally while staying focused on their work.

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Full Screen Inbox

Maqpie provides a full-screen inbox that centralizes all product communication in one place. The large interface supports heavy collaboration, enables file sharing, and powers custom workflows via APIs, helping teams stay organized, responsive, and engaged during online work sessions.

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Mobile Messenger

This feature allows users to continue conversations anywhere using a branded mobile messenger. It enables quick outreach, supports external invitations, and requires minimal setup after web integration, ensuring customers remain connected, responsive, and productive while traveling or away from desks.

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Custom Messenger

The software offers a custom messenger tailored to your brand across web and mobile platforms. Dedicated designers, flexible deployment, and robust APIs accelerate time to market, give full data control, and let businesses deliver messaging experiences built around business needs.

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Pros And Cons of Maqpie

Pros

  • Supports simultaneous team conversations

  • Offers strong security and privacy features

  • Reduces internal ticket creation

Cons

  • Occasional slow application loading according to users

  • Restricted advanced task handling

Maqpie Reviews

Total 12 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A
Anonymous

Logistics and Supply Chain, 500+ employees

4.0

“Well-designed software”

Pros

Right away, it blended into my app in a way that feels natural instead of looking like a tacky add-on. The design feels like it actually belongs inside the software and it's also very lightweight so it doesn't drag down performance or slow everything else down.

Cons

At times, it can feel a little too basic. If you need more complex automation or want to connect it with a lot of other apps, you may run into limitations. The help documentation is decent but when it comes to the more advanced settings, I still end up clicking around trying to figure things out.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

A
Anonymous

Oil & Energy, 101-500 employees

5.0

“Useful AI-powered insights”

Pros

it brings together AI-powered insights and workflow automation inside a clean, user-friendly interface. It makes it possible to connect multiple tools and automate processes without needing much technical knowledge. I also appreciate that workflows can be triggered by real-time data and enhanced with AI features which makes the platform feel modern, capable and well-suited for scaling operations efficiently.

Cons

Even though the platform is very powerful, the integration options are a little more limited than some other tools in the same category. A few of the more advanced workflows take some trial and error before landing on the best setup. The documentation and onboarding materials could also be more detailed especially for non-technical users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RB
Randol B.

Not Specified, 101-500 employees

4.0

“Great for team messaging”

Pros

It works really well for our B2B team in Germany because it stays lean, focused and free of distractions. It's especially good for team messaging and quick collaboration without feeling overloaded with features we don't need. A big advantage is that it's GDPR-compliant by design, with data kept within Europe and privacy settings that are easy to understand. That takes a lot of the stress out of internal communication from a compliance standpoint. The interface is also clean and user-friendly so the team was able to start using it almost immediately with barely any training. On top of that, the initial setup was fast and simple, much simpler than some of the other team tools we've tested.

Cons

That said, it feels a bit limited once our B2B work goes beyond quick and lightweight communication. Its collaboration features are fairly basic and there's no strong built-in task management, file versioning or threaded conversations for more in-depth discussions. When a simple chat starts turning into a larger project, we usually end up moving to other tools to keep track of action items properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

Frequently Asked Questions

What types of pricing plans does Maqpie offer?

Maqpie offers a simple pricing structure that includes a 21-day free trial, with a free Development Mode plan and a Standard paid plan starting at $51/month for up to 100 users. Get in touch for a personalized Maqpie cost estimate.

What language does Maqpie support?

Maqpie primarily supports the English language.

Does Maqpie have a mobile app?

No, Maqpie does not have a mobile app.

What other apps does Maqpie integrate with?

Maqpie integration information has not been provided by its vendor.

Does Maqpie offer an API?

Yes, Maqpie offers an API.

Who are the typical users of Maqpie?

Maqpie features are mainly used by platform-based businesses, startups and scale-ups, enterprises, SaaS companies, and web and mobile app product teams.

What level of support does Maqpie offer?

Maqpie provides support through phone, email, and priority level support.