My Appointment

My Appointment

Last Updated

Overview

My Appointment builds a complete record of client bookings, purchases, and visits, giving businesses instant access to past interactions. This leads to personalized service delivery. While some users report limited integrations, the platform shines with its automated reminders, online payments, and built-in loyalty tools to boost client engagement.

My Appointment Specifications

  • Analytics and Reporting
  • Self-Service Portal
  • Customer Profiles
  • Ticket Management

My Appointment Features

Online Booking

My Appointment features 24/7 online booking via its website or mobile app, allowing clients to book appointments anytime. Business owners maintain full control over their diary, reducing admin overhead and ensuring more confirmed bookings

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Client Loyalty Program

The platform helps businesses build repeat visits through a customizable loyalty program that rewards client spending. It keeps customers motivated to return and supports long-term revenue growth without additional marketing expenses. It strengthens brand attachment and customer satisfaction.

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Virtual Meetings

Users can schedule virtual sessions directly within My Appointment, making remote consultations simple. It helps service providers and clients stay connected, improving service accessibility and enabling businesses to expand their client reach.

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Online Payments

The system supports secure online transactions, enabling clients to pay in advance to book their slot. It significantly reduces invoicing time and ensures revenue is secured before the service is actually delivered. This way, businesses gain more control over payment processing.

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Gift Vouchers

This functionality allows businesses to create, sell, and track branded digital gift vouchers directly through their booking page. It helps service providers increase brand exposure and effectively improve client acquisition.

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Pros And Cons of My Appointment

Pros

  • Efficiently manages client history records

  • Reliable online payment collection feature

  • Built-in loyalty program and vouchers boost customer retention

Cons

  • The interface seems tricky at first, but one gets used to it with time

  • Customer support has room for improvement

My Appointment Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

Stars

0%

2

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0%

1

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0%

Share your experience

KE
Kelsey E.

Commercial real estate, N/A employees

4.0

“User-friendly appointment scheduling”

Pros

Handling different types of appointments with this scheduling software is a convenient way to stay organized and the interface is user friendly.

Cons

Appointment scheduling layout takes a bit of time to understand and work with at first but it becomes simple once you get used to it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Frequently Asked Questions

What other apps does My Appointment integrate with?

The vendor has not provided public information on third-party app integrations.

What language does My Appointment support?

My Appointment software is primarily available in English.

Does My Appointment have a mobile app?

Yes, it offers an iOS- and Android-compatible mobile booking app.

Does My Appointment offer an API?

The vendor has not shared information regarding an API.

What types of pricing plans does My Appointment offer?

It is free for customers booking appointments and charges customized pricing for service providers. Request a personalized My Appointment price quote for your business.

What level of support does My Appointment offer?

It provides support via email, phone call, and FAQs.

Who are the typical users of My Appointment?

Typical users include beauty and spa services, health and wellness clinics, salons, and fitness centers.