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Overview
MyReviewEngine helps small businesses automate the collection of reviews and manage their digital reputation through multi-channel solicitation. While customer support response time can be improved, the software’s ability to filter negative sentiment and collect positive feedback makes it an asset to improve local search rankings.
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Starting Price
Custom
MyReviewEngine Specifications
- Analytics and Reporting
- Customer Feedback Surveys
- Email management
- Ticket Management
What Is MyReviewEngine?
MyReviewEngine is a customer service solution designed for small to mid-sized businesses that want to increase their online authority and trust. The software features tools for automated review requests through email and text, a unique intent detection" system to screen customer sentiment, and social media support.
MyReviewEngine software helps users overcome the silent majority problem by proactively mobilizing happy customers, which effectively solves the pain point of low search visibility and poor lead conversion.
MyReviewEngine Pricing
The MyReviewEngine cost breakdown includes the following options:
- Single Business (Monthly): $99/month
- Single Business (Annual): $899/year
- Franchises/Multi-Location: Custom pricing
Disclaimer: The pricing is subject to change.
MyReviewEngine Integrations
MyReviewEngine supports integration with multiple systems and platforms, such as:
- Yelp
Who Is MyReviewEngine For?
MyReviewEngine is ideal for a wide range of industries and sectors, including:
- Hospitality
- Travel
- Education
- Healthcare
- Logistics
Is MyReviewEngine Right For You?
MyReviewEngine is an excellent choice for businesses that need a straightforward and automated method to improve their star ratings and local SEO visibility. Its intent detection feature offers a safety net against negative reviews, which makes it suitable for reputation-sensitive industries like healthcare and law. The platform collects personal and non-personal data for visitor interaction and allows users to request data removal as well.
Still unsure whether MyReviewEngine? Connect with our customer support staff at (661) 384-7070 for further guidance.
MyReviewEngine Features
Automated Review Solicitation
MyReviewEngine automates the process of asking for feedback by sending customizable requests through email and SMS text messages. This ensures that every customer is contacted at the right time to increase the volume of incoming reviews without adding manual work for staff.
Customer Intent Detection
This feature acts as a sentiment filter by asking customers to rate their experience before directing them to public review sites. Positive responses are routed to platforms like Google or Facebook, while negative feedback is directed to a private internal form for service recovery.
Social Media Syndication
The software automatically shares 4-star and 5-star reviews directly to the business’s social media profiles, such as Facebook and Twitter. This turns static reviews into active marketing content, which keeps social feeds fresh with social proof that validates the brand to prospective clients.
Review Monitoring Dashboard
MyReviewEngine software collects reviews from dozens of platforms, including Google, Yelp, and industry-specific sites, into a single centralized dashboard. This provides business owners with a comprehensive view of their reputation and allows for quick response to new feedback from one convenient location.
Website Review Stream
Users can embed a customizable widget on their company website that streams their latest best reviews in real-time. This feature utilizes SEO-optimized schema markup, which not only builds trust with site visitors but can also help display star ratings in organic search results.
Pros And Cons of MyReviewEngine
Pros
Private capture of unfavorable feedback
Unified dashboard for reputation oversight
Systematic increase in successful review collection
Cons
Performance tied to customer participation rates
Requires consistent monitoring for timely review responses
MyReviewEngine Reviews
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Frequently Asked Questions
Does MyReviewEngine have a mobile app?
Information regarding a dedicated mobile app has not been specified by the vendor.
Who are the typical users of MyReviewEngine?
MyReviewEngine features are designed for businesses in industries and sectors like logistics, education, travel, healthcare, and hospitality.
What other apps does MyReviewEngine integrate with?
The platform integrates with various software and services including Twitter, Facebook, and Yelp.
What types of pricing plans does MyReviewEngine offer?
The vendor offers three plans: Single Business (Monthly) at $99/month, Single Business (Annual) at $899/year, and Franchises/Multi-Location with Custom pricing. Request a customized MyReviewEngine price plan for your business today!
Does MyReviewEngine offer an API?
Information regarding the vendor’s API availability has not been provided.
What language does MyReviewEngine support?
The platform currently supports the English language.
What level of support does MyReviewEngine offer?
The platform provides support through phone and contact form.