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Overview

Olery streamlines guest feedback, offering deep insights that help hospitality businesses enhance their reputation and drive revenue. While the lack of a mobile app is a limitation, the platform’s accurate sentiment analysis and data coverage are major positives. Overall, Olery provides the strategic intelligence necessary for superior guest management.

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Olery Specifications

Analytics and Reporting

Customer Feedback Surveys

CRM Integration

Omnichannel Support

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What Is Olery?

Olery is a specialized reputation management and guest intelligence platform designed for the hospitality industry. It aggregates reviews from global sites into a unified dashboard, utilizing advanced features like Sentiment Analysis to interpret guest feedback. This software benefits businesses by pinpointing operational strengths and weaknesses, enabling data-driven improvements that boost guest satisfaction and revenue. It effectively supports individual hotels, large groups, and destination marketing organizations, solving the pain point of fragmented reputation data.

Olery Pricing

The Olery pricing is customized to users’ specific needs. Get in touch with us to get a customized Olery cost quote.

Olery Integrations

The software supports integration with multiple systems and platforms, such as property management tools, booking engines, and review sites.

Book a free Olery demo to learn more about its integration arrangements.

Who Is Olery For?

Olery is ideal for a wide range of users across the hospitality industry, including:

  • Hotels
  • Restaurants
  • Destination marketing
  • Hospitality consultants
  • Travel agencies

Is Olery Right For You?

Olery is the ideal choice if you require deep linguistic insights into guest feedback to improve your work management experience. Its standout ‘Sentiment V2’ technology analyzes reviews in 15 native languages, making it perfect for international hospitality providers. While Olery excels in data granularity, it also offers benchmarking tools to stay ahead of competitors. Recognized for its innovation in hospitality technology, the platform provides the intelligence needed to elevate guest satisfaction.

Are you still not sure about Olery and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Olery Features

Users can centralize all guest feedback with a dashboard that aggregates reviews from over 40 diverse sources. It simplifies monitoring by allowing users to filter, analyze, and respond to comments directly, ensuring no guest interaction is missed.

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Designed for tourism boards, this feature offers macro-level data on traveler experiences within a specific region. It analyzes millions of reviews to track destination performance, helping Destination Management Organizations (DMOs) strategize marketing campaigns and improve overall visitor satisfaction.

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Companies can gain a holistic view of the property’s performance with a dashboard that tracks guest sentiment, local trends, and safety scores. It allows you to analyze specific mentions and benchmarks against competitors to drive data-backed operational improvements.

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Executives can streamline feedback collection using customizable surveys compatible with QR codes, email, and WiFi. This tool enables you to capture visitor insights instantly and publish authentic reviews directly to your website or platforms like Google and TripAdvisor.

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Pros And Cons of Olery

Pros

  • Clear overview of data

  • Detailed sentiment analysis

  • Insightful competitor benchmarking

Cons

  • Limited PMS integrations

  • Lacks a dedicated mobile app

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Frequently Asked Questions

Yes, Olery software provides an API.

The software offers an FAQs forum, chat, phone, and email support.

The platform supports several languages, including English, Dutch, French, etc.

The software integrates with various platforms, including review sites, booking engines, and property management tools.

The platform offers pricing tailored to each user’s specific requirements. You can also request a personalized Olery price quote now.

No, it does not offer a mobile app.

Various users in the hospitality industry, including travel agencies, restaurants, hospitality consultants, hotels, and destination marketing organizations, benefit from Olery features.

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