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Overview

Opinew is an all-in-one review management platform that helps Shopify merchants build trust through automated user-generated content collection. Although higher-tier plans can be costly for smaller stores, the software enables bulk importing reviews from Amazon and eBay. This feature delivers an instant boost in social proof and credibility.

Opinew Specifications

  • Customer Feedback Surveys
  • Analytics and Reporting
  • Knowledge Base
  • Ticket Management

Opinew Features

Review Generation

Opinew automates the process of collecting customer reviews, sending timely requests after purchases, and encouraging feedback through incentives. This ensures a steady flow of authentic reviews, helping merchants build credibility and increase conversions.

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Importing Reviews

The platform allows easy import of reviews from marketplaces such as Aliexpress, eBay, and other platforms. This feature helps merchants consolidate social proof, maintain consistency across channels, and leverage existing customer feedback efficiently.

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Smart Reviews

Opinew’s Smart Reviews feature automatically identifies and highlights top-performing reviews. By promoting persuasive and relevant feedback, it improves buyer confidence, boosts conversion rates, and ensures high-quality reviews are showcased effectively.

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Widgets

Merchants can display reviews using fully customizable widgets on their Shopify store. The widgets support various layouts, styles, and placements, allowing businesses to integrate reviews seamlessly into product pages, landing pages, or homepages to maximize impact.

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Customization

Opinew allows merchants to fully customize the appearance and placement of review widgets on their Shopify stores. Users can adjust colors, layouts, and display formats to match their brand identity, ensuring reviews integrate seamlessly with their store’s design and enhance customer experience.

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Marketing And Upselling

The platform helps businesses leverage customer reviews for marketing and upselling opportunities. Merchants can showcase top reviews on product pages, create targeted promotions, and use automated coupon incentives to encourage repeat purchases, ultimately boosting conversions and average order value.

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Pros And Cons of Opinew

Pros

  • Opinew is praised for ease of use and setup

  • Integrates seamlessly with Shopify, BigCommerce, and WooCommerce stores

  • Review widgets can be fully customized to match branding

  • Offers discounts or coupons to encourage customers leaving reviews

  • Showcases authentic reviews to build trust and credibility online

Cons

  • Monthly fees may feel high for smaller businesses

  • Bulk actions and review thresholds are somewhat limite

  • Could provide more options for sharing reviews socially

Opinew Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

BP
brian p.

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“Authentic review imports”

Pros

Using it has been very simple and the reviews pulled in from Amazon and eBay are real and authentic which makes the platform much more trustworthy.

Cons

I need a higher number of reviews and the plan I was using was used up pretty quickly even though it did include 500 reviews.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SS
Sebastian S.

Wholesale, 1-10 employees

Less than 6 months

4.0

“Simple to pull in reviews”

Pros

Pulling in ratings from platforms that already have far more reviews than my store is really simple. That helps a lot from the customer side and it's also useful for the business because it gives a clearer picture of which products are worth promoting more and which ones I should keep stocked at higher levels.

Cons

Bulk action options feel pretty limited right now. I'd like to be able to update things like the number of reviews or the minimum product threshold I pull from Amazon but that isn't something the tool currently lets me do.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

10

CD
Chello D.

Retail, 1-10 employees

Free Trial

5.0

“Top-notch support”

Pros

Getting started with it was simple and the support has been absolutely top notch.

Cons

If you're just launching a new store, the monthly fee can feel a bit too high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

Frequently Asked Questions

What other apps does Opinew integrate with?

Opinew supports integration with multiple systems and platforms, including Klaviyo, Omnisend, Gorgias, Zendesk, and LoyaltyLion.

What types of pricing plans does Opinew offer?

The pricing for Opinew starts at $19/month. The Growth plan is available at $89/month, while the Advanced plan costs $199/month. For larger operations, the Enterprise plan starts at $499/month. Businesses can get a detailed Opinew price quote to choose the best plan for their needs.

What language does Opinew software support?

Opinew primarily supports English, but it also allows over 80 languages for displaying reviews and widgets in your store.

Does Opinew have a mobile app?

Opinew does not offer a dedicated mobile app for iOS or Android.

Who are the typical users of Opinew?

Opinew is ideal for a wide range of industries, including e-commerce retailers, dropshipping businesses, and direct-to-consumer (DTC) brands, helping them collect, manage, and display authentic customer reviews to boost credibility and conversions.

Does Opinew software offer an API?

Opinew does not officially provide a public API.

What level of support does Opinew offer?

Opinew provides live chat support, a comprehensive knowledge base, and dedicated success managers for Enterprise-level clients.