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Overview
Opinew is an all-in-one review management platform that helps Shopify merchants build trust through automated user-generated content collection. Although higher-tier plans can be costly for smaller stores, the software enables bulk importing reviews from Amazon and eBay. This feature delivers an instant boost in social proof and credibility.
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Starting Price
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Opinew Specifications
- Customer Feedback Surveys
- Analytics and Reporting
- Knowledge Base
- Ticket Management
What Is Opinew?
Opinew is an AI-powered reputation management tool specifically built for the Shopify ecosystem. It streamlines the process of gathering and displaying high-quality customer feedback by automating email, SMS, and QR code review requests. Beyond simple collection, it allows merchants to syndicate existing reviews from major marketplaces like Amazon, AliExpress, and eBay. This ensures that new stores can establish credibility instantly, while established brands use its advanced analytics to optimize their conversion rates.
Opinew Pricing
The pricing for Opinew starts at $19/month. This basic plan, known as Starter, includes 200 credits per month, a 500-import limit, photo and video reviews, and SEO-rich snippets. Further pricing tiers of the software are as follows:
- Growth – $89/month
- Advanced – $199/month
- Enterprise – Starting at $499/month
Disclaimer: The pricing is subject to change.
Opinew Integrations
The software supports integration with multiple systems and platforms, such as:
- Klaviyo
- Omnisend
- Gorgias
- Zendesk
- Loyaltylion
Who Is Opinew For?
Opinew software is ideal for a wide range of industries, including:
- E-commerce retailers
- Dropshipping businesses
- Direct-to-consumer (DTC) brands
Is Opinew Right For You?
If you are a Shopify merchant looking to turn your customer feedback into a revenue-driving asset, Opinew is an excellent choice. It is particularly effective for businesses that sell across multiple channels, as its one-click import feature consolidates your global reputation into one storefront. The software’s standout automated SMS flows ensure you reach customers where they are most active. This makes it a top-tier fit for brands focusing on high-growth mobile commerce.
Still doubtful if Opinew software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Opinew Features
Review Generation
Opinew automates the process of collecting customer reviews, sending timely requests after purchases, and encouraging feedback through incentives. This ensures a steady flow of authentic reviews, helping merchants build credibility and increase conversions.
Importing Reviews
The platform allows easy import of reviews from marketplaces such as Aliexpress, eBay, and other platforms. This feature helps merchants consolidate social proof, maintain consistency across channels, and leverage existing customer feedback efficiently.
Smart Reviews
Opinew’s Smart Reviews feature automatically identifies and highlights top-performing reviews. By promoting persuasive and relevant feedback, it improves buyer confidence, boosts conversion rates, and ensures high-quality reviews are showcased effectively.
Widgets
Merchants can display reviews using fully customizable widgets on their Shopify store. The widgets support various layouts, styles, and placements, allowing businesses to integrate reviews seamlessly into product pages, landing pages, or homepages to maximize impact.
Customization
Opinew allows merchants to fully customize the appearance and placement of review widgets on their Shopify stores. Users can adjust colors, layouts, and display formats to match their brand identity, ensuring reviews integrate seamlessly with their store’s design and enhance customer experience.
Marketing And Upselling
The platform helps businesses leverage customer reviews for marketing and upselling opportunities. Merchants can showcase top reviews on product pages, create targeted promotions, and use automated coupon incentives to encourage repeat purchases, ultimately boosting conversions and average order value.
Pros And Cons of Opinew
Pros
Opinew is praised for ease of use and setup
Integrates seamlessly with Shopify, BigCommerce, and WooCommerce stores
Review widgets can be fully customized to match branding
Offers discounts or coupons to encourage customers leaving reviews
Showcases authentic reviews to build trust and credibility online
Cons
Monthly fees may feel high for smaller businesses
Bulk actions and review thresholds are somewhat limite
Could provide more options for sharing reviews socially
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Frequently Asked Questions
What types of pricing plans does Opinew offer?
The pricing for Opinew starts at $19/month. The Growth plan is available at $89/month, while the Advanced plan costs $199/month. For larger operations, the Enterprise plan starts at $499/month. Businesses can get a detailed Opinew price quote to choose the best plan for their needs.
Who are the typical users of Opinew?
Opinew is ideal for a wide range of industries, including e-commerce retailers, dropshipping businesses, and direct-to-consumer (DTC) brands, helping them collect, manage, and display authentic customer reviews to boost credibility and conversions.
What other apps does Opinew integrate with?
Opinew supports integration with multiple systems and platforms, including Klaviyo, Omnisend, Gorgias, Zendesk, and LoyaltyLion.
What language does Opinew software support?
Opinew primarily supports English, but it also allows over 80 languages for displaying reviews and widgets in your store.
Does Opinew have a mobile app?
Opinew does not offer a dedicated mobile app for iOS or Android.
Does Opinew software offer an API?
Opinew does not officially provide a public API.
What level of support does Opinew offer?
Opinew provides live chat support, a comprehensive knowledge base, and dedicated success managers for Enterprise-level clients.