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Overview
OXARI manages IT services and assets with integrated ticketing, CMDB, and asset management, streamlining workflows and improving IT efficiency. While initial setup can be time-consuming, OXARI is ideal for IT teams in mid-sized enterprises seeking a unified service management solution.
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Starting Price
$7
/user/month
OXARI Specifications
- Analytics and Reporting
- Escalation Management
- Self-Service Portal
- SLA Management
What Is OXARI?
OXARI is a professional ITSM software product designed for IT teams in mid-sized to large organizations. It provides ITIL-compliant ServiceDesk, CMDB, Asset Management, and Mobile Device Management modules. The software supports incident management, infrastructure tracking, and workflow automation through a flexible, rule-based system. OXARI helps users standardize IT processes, improve service efficiency, and maintain better control over IT assets and services within their organizations.
OXARI Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
OXARI Integrations
Who Is OXARI For?
OXARI is ideal for a wide range of industries and sectors, including:
- Education
- Public administration
- Manufacturing
- Healthcare
- Logistics
- Telecommunications
- Corporate IT services
Is OXARI Right For You?
If you’re an IT team seeking a unified, ITIL-compliant IT service management system, OXARI offers a modular platform designed to support advanced business processes. It provides flexibility through rule-based management and integration capabilities.
Trusted by over 1,500 clients, including Pekabex and Bielsko-Biala, OXARI emphasizes compliance with GDPR and provides professional support during implementation. It suits mid-sized to large organizations looking to standardize and streamline IT workflows effectively.
Still doubtful if OXARI software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
OXARI Features
Dynamic Knowledge Base
The system automatically converts approved support solutions into comprehensive knowledge‑base articles, which gradually builds a rich repository of documented fixes and procedures, making information accessible for future reference. Over time, fewer issues require repeated manual explanation, improving overall support for consistency, and institutional memory.
Personalized Replies
The software’s AI analyzes the description and suggests tailored solutions. These suggested responses guide the support team toward accurate resolutions, even when the initial issue description is vague or incomplete. Consequently, response quality and first‑contact resolution rates are improved.
Suggesting Solutions
The system offers immediate solution suggestions based on prior data and context, the moment a ticket is created. This early guidance speeds up resolution by helping engineers act quickly rather than starting analysis from scratch. It reduces response delays and supports efficient ticket handling.
Reaction Time
OXARI provides rapid solution suggestions and leverages its knowledge base, shortening the time between issue reporting and initial response. Faster reactions enhance the user experience and reduce downtime caused by IT‑related disruptions.
Pros And Cons of OXARI
Pros
Streamlined ticket and incident handling
Intuitive, modern user interface
All IT functions consolidated in one system
Cons
Configuration options may feel complex at first
Report‑builder sometimes requires a refresh to work properly
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Frequently Asked Questions
Does OXARI have a mobile app?
No, OXARI does not offer a dedicated mobile app.
Does OXARI offer an API?
Yes, OXARI offers an API.
Who are the typical users of OXARI?
OXARI features are used by a wide range of industries and sectors, including Manufacturing, Education, and Public administration.
What types of pricing plans does OXARI offer?
Oxari price starts at $7/user/month. Get a detailed OXARI cost breakdown tailored to your specific requirements.
What language does OXARI support?
OXARI primarily supports the English language.
What level of support does OXARI offer?
OXARI offers support through phone, email, and an online contact form.
What other apps does OXARI integrate with?
Information about third-party integrations has not been specified by the vendor.