ProcedureFlow Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“Call center workflow win”
Pros
Setting up workflows and charts for call centers and customer service procedures was very easy. The system is simple to use and I could pass the project to another employee without needing much training at all.
Cons
Can't think of any downsides with this program. It was a really great tool to work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Clear procedure navigation”
Pros
From the viewer side the procedures our team created are very easy to navigate.
Cons
Building a procedure can feel a little tedious and it takes some time to get comfortable with the process.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8