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Overview
Rate My Service is an extensive customer service platform that offers tools to increase 5-star reviews and manage customer feedback across review platforms. While the platform may offer limited reporting exporting capabilities, it supports internal handling of negative feedback and boosts external review presence.
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Starting Price
Custom
Rate My Service Specifications
Analytics And Reporting
Customer Feedback Surveys
Ticket Management
Live Chat
What Is Rate My Service?
Rate My Service is a cloud-based customer service platform that offers a review management system to automate customer review collection and boost positive reviews on major public platforms. It provides tools for embedding review prompts via email signatures and QR codes to capture customer satisfaction immediately after service. The software allows internal routing of negative feedback to managers for resolution. It also supports dashboards and feedback insights for monitoring customer sentiment and team performance.
Rate My Service Pricing
Rate My Service pricing varies according to the following plans:
- Self-Employed Plan: $9/month
- Start-up Plan: $29/month
- Corporate Plan: $99/month
- Enterprise Plan: $249/month
Disclaimer: The pricing is subject to change.
Rate My Service Integrations
Who Is Rate My Service For?
Rate My Service is suitable for the following professionals:
- Marketing agents
- Customer service teams
Is Rate My Service Right For You?
Rate My Service software is suitable for businesses aiming to expand their online reputation and collect genuine customer reviews efficiently. It provides automated review funnels that redirect satisfied customers to external review sites while enabling internal handling of less favorable feedback. The platform also supports review tracking, team member performance insights, and easy setup.
Still not sure if Rate My Service is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Rate My Service Features
Rate My Service provides automated tools that capture customer feedback through QR codes and email signature widgets. It enables redirection of positive customer responses to external review platforms to increase public 5-star reviews.
The software delivers internal handling of negative or low-rate feedback instead of posting it publicly. It allows immediate routing of dissatisfied customer responses to managers for resolution. and supports service recovery by addressing issues before they impact online reputation.
The system provides visibility into individual team member performance based on customer feedback. It supports identification of training needs and performance improvement opportunities using real customer responses.
