Recordsure: Pricing, Free Demo & Features

Last Updated Jan 30, 2026

Overview

Recordsure is an advanced AI-driven RegTech solution that enhances compliance and quality assurance by capturing and analyzing 100% of customer interactions. While extensive capabilities may initially overwhelm users, its core ability to deliver 100% oversight and achieve a 50%+ reduction in file review time significantly outweighs this limitation.

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Starting Price

Custom

Recordsure Specifications

CRM Integration
Analytics And Reporting
Escalation Management
SLA Management
Call Center Management
Customer Profiles
Queue Management
Phone Support
Automated Responses And Chatbots
Ticket Management

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What Is Recordsure?

Recordsure is an AI and speech analytics platform built for post-conversation assessments in highly regulated industries. It is designed to create a reliable and irrefutable audit trail by securely recording, transcribing, and analyzing both face-to-face (via the Capture App) and remote conversations. The system utilizes specialized AI models to automatically score every advice journey, flag high-risk cases, and drive business transformation while reducing compliance costs.

Recordsure Pricing

Recordsure pricing varies depending on the unique needs of your business. Get Recordsure pricing that suits your business requirements and budget.

Recordsure Integrations

The software supports integration with its own ecosystem, such as the Recordsure Capture App. Book the Recordsure demo to learn more about these integrations.

Who Is Recordsure For?

Recordsure is ideal for a wide range of professional services, sectors and organizations including:

Financial services
Government (UK Government Departments, Public Sector)
Utilities
Organizations requiring 100% compliance oversight

Is Recordsure Right For You?

If your organization is struggling with the high cost and low coverage of manual QA/file reviews, Recordsure offers a revolutionary compliance solution. The platform's standout feature is ReviewAI, which eliminates the need for manual, random sampling. Using AI-driven Assure models, it automatically assesses all conversations, identifies anomalies, and flags only the highest-risk cases for human review, reducing first-time unclear ratings to less than one in ten. This focused approach ensures gold-standard suitability reviews and drives staff efficiency by over half.

Still unsure about Recordsure? Contact us at (661) 384-7070 for further guidance.

Recordsure Features

AI-Driven Quality Assurance (ReviewAI)

The AI automatically scores every conversation against predefined QA frameworks, identifying key risk indicators and compliance breaches. This allows businesses to move beyond random sampling to achieve 100% oversight of all interactions.

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Capture App

The Recordsure Capture App transforms conversation recording for compliance. It creates a tamper-proof, irrefutable audit trail of face-to-face and virtual spoken interactions. Recordings are securely uploaded to a web portal for easy review, increasing oversight and evidencing consumer understanding and support.

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ConversationAI High-Risk Case Prioritization

ConversationAI quickly identifies high-risk cases requiring immediate attention, enabling reviewers to focus their efforts for effective resolution. This unique smart segmentation allows teams to complete reviews in half the time, freeing up skilled staff for other critical tasks and maximizing efficiency.

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Pros And Cons of Recordsure

A quick look at Recordsure's strengths and weaknesses to
help you decide if it's the right fit

Pros

Significantly reduces human QA/file review time
Security and GDPR/PACE/DPA compliance
Provides highly accurate, domain-specific AI transcription

Cons

Users may require initial implementation guidance
Excessive features may overwhelm new users

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does Recordsure offer?

Recordsure offers support via phone and email during business hours.

What language does Recordsure support?

Recordsure software primarily supports English.

Does Recordsure offer an API?

No, Recordsure does not offer an API.

Who are the typical users of Recordsure?

Recordsure features are used by large, regulated organizations like Tier 1 banks, wealth managers, and UK Government departments.

Does Recordsure have a mobile app?

Yes, Recordsure does offer a dedicated mobile app.

What types of pricing plans does Recordsure offer?

Recordsure price is custom. Get a detailed Recordsure cost breakdown tailored to your specific requirements.

What other apps does Recordsure integrate with?

The software supports integration with its own ecosystem, such as the Recordsure Capture App.